Job description

Overview

Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centered design, powerful data and strong tech to accelerate CX transformation at scale.

The Catalyst Team is seeking a Senior Data Scientist to join our full-time team as full-time employee.

Concentrix Catalyst is open to remote locations, excluding Colorado.

Responsibilities

  • Gather business and technical requirements and define AI/ML solutions within the context of projects or initiatives
  • Leads the design, planning and implementation of AI/ML solutions to deliver value to Concentrix's clients
  • Define and communicate the business value and context for AI/ML solutions
  • Define and communicate the technical and architectural vision for AI/ML solutions
  • Evaluate and select AI/ML solution options and select optimal solutions with clear build and implementation plans
  • Create reference architectures and architectural descriptions of technologies and interfaces for AI/ML solutions with machine learning operations stakeholders
  • Ensure AI/ML solutions are appropriate for intended purposes
  • Evaluate and integrate new and emerging technologies as appropriate for client solutions
  • Provide technical and business data science leadership and guidance to data science teams as a senior member of the team
  • Clearly articulate AI/ML development processes and findings to both technical and non-technical stakeholders
  • Apply and articulate the business value and relevance of AI/ML solutions

Qualifications

  • Minimum of 5 years relevant data science experience
  • Advanced degree in data science, computer science, computer engineering, electrical engineering, econometrics, analytics, operations research, applied statistics, machine learning or related quantitative discipline
  • Experience developing and delivering machine learning models using Python, R and/or Scala
  • Experience with AI/ML tools and technologies such as Jupyter, Databricks, Spark, R Studio
  • Experience developing and delivering comprehensive AI/ML solutions in AWS or Azure
  • Deep experience with data profiling and qualitative evaluation for machine learning modeling
  • Knowledge of and ability to articulate AI/ML modeling requirements, including evaluation of available source data and limitations, and response variable requirements and limitations
  • Can appropriately identify and articulate the importance and/or relevance of machine learning variables and the use of dimension reduction in machine learning modeling
  • Experience with appropriately applying resampling methods
  • Assess and articulate model fit and accuracy and its relevance in business contexts
  • Experience with a diverse set of data structures, including relational database principals and structures
  • Selects and can articulate the trade-offs between prediction accuracy and machine learning model interpretability
  • Strong analytical and problem-solving skills
  • Superior written and verbal communication skills
~ In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Concentrix Catalyst are based exclusively on merit. Concentrix Catalyst does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, including gender identity and identity expression, national origin, age, or any other characteristic protected by law.

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