It’s not just about shoes. It’s about our consumers and how they interact with our sites and the products we sell. About what they buy, what they return, and what they think of the shoes they keep. You’ll understand how they felt about their experience in store, how far we kept the promises we made, and what we need to change to make both our business more efficient and our consumers happier. Working within the Performance Analytics team, you’ll monitor and report on a variety of KPIs to help our Trading and Customer Experience teams to understand the trends in our performance, and the opportunities to make things better for our consumers.
You’ll play an integral part in driving consumer and performance insight, supplying a wide range of commercial and consumer level data, identifying trends and behaviours that will inform the decisions and actions we take. You’ll also be responsible for making life easier for colleagues, designing and building automated solutions to turn raw numbers into insight that others can act on.
Inquisitive, relentless, and with a keen eye on the detail, you’ll have good commercial awareness and will enjoy making the most of your flair for data management and presentation. Advanced skills in Microsoft Excel, SQL, and various BI tools mean you’re comfortable with any dataset, with a proven track record for taking complex data and unlocking the insight.
You’ll be happy to challenge thinking, and find creative solutions for making things better, whether through automation, simplification, or just by thinking differently. Above all, you’ll be keen to continue to learn and grow.
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking; a combination of invention and craftsmanship that’s remained at the heart of what the brand does now.
In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950 to the iconic Wallabee, each design has an instantly recognisable signature - a unique combination of craftsmanship and innovation that make it unmistakably Clarks.
Clarks is a global business operating retail, wholesale, franchise and online channels in over 100 markets worldwide supported by nearly 10,000 employees across the world.
We love hearing from great people
Visit us at clarksjobs.com, follow us on Twitter and become a fan on Facebook. Just look for @JobsatClarks
Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.