Our client is a Fortune 200 leading retail energy company focused on bringing the power of energy to people and organizations. Take your career to the next level by working on a dynamic and innovative team that moves our world towards a sustainable energy future.
Energy industry experience required.
The Performance Data Analyst must monitor effectiveness of business processes, conduct analysis, make recommendations, and coordinate implementation for system, process and performance improvements resulting in timely and correct completion of customer issues and meeting the client’s performance metrics. In this role, the Analyst must develop skills and knowledge to effectively address and resolve issues across multiple functional groups including but not limited to Performance Management, Sales, Business development, Segment, Product Developments, Digital, Marketing and FP&A amongst others.
Actively support business units to drive the effective selection, development, implementation and integration of analytics and KPIs to optimize business activities and make meaningful business intelligence/reporting possible
Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance
Oversee development of reporting dashboards and identify opportunities for improvement.
Propose strategic recommendations that will enhance business value and drive performance improvement related to financial and operational metrics – customer count, acquisition, retention, and EBITDA
Facilitate leadership and executive performance review meetings to drive actionable outcomes to hold the organization accountable to their growth objectives
Identify opportunities for improvement and engage in cross-functional initiatives to drive improved performance
Maintain all weekly/monthly key performance indicator and financial analysis data/reports
Create models, conduct research, and analyze actual business unit performance against targets in the operating, strategic, sales plans as applicable
Bachelor’s degree in business field – Master’s degree preferred
2+ years’ work experience in an analytical, strategic planning, or project management role
Must have experience in performance reporting, analyzing data and processes
Must be able to think critically and problem solve
Proficiency with Pivot tables, and VBA Macro programming preferred
Proficiency with SQL (SQL Server/Oracle) is highly preferred
Experience with one programming language such as Python or R
Experience working in deregulated energy
Experience working with Tableau, SpotFire, or Power BI
Experience in the development of metrics, KPI’s and overall business intelligence architecture
Comfort with ambiguity; ability to work with incomplete data or seemingly open-ended questions and translate into actionable analysis
Must be a proven self-starter—high integrity, energy, enthusiasm, and tenacity
Occasional overtime work may be required.
Professional, fast paced, high intensity office environment