What is the opportunity?
This is a superb opportunity to work in a high priority programme that delivers good outcomes for customers. The surveys this role supports with data access are critical to the successful adoption of a customer centric strategy.
You will primarily be responsible for provision of data to support the Consumer Duty Survey plan. This will support Bank Of Ireland UK's requirement to meet monitoring obligations of customer outcomes under Consumer Duty
In This Role You Will
- Identify feasibility of data sources, Data build and refreshes for regular (not continuous) surveys.
- Data selection, working closely with Engage Hub and Qualtrics.
- Data delivery and management of associated data risks, e.g. accurate brand applied.
- Solution design and delivery of mechanism to enable automated data file sends (currently manual in the customer team).
There are no specific qualifications or minimum educational requirements needed for this role.
What will make you stand out?
Previous experience of developing & supporting SQL server for data or applications along with ability to communicate effectively with developers, management and the business.
In addition, to stand out you will have experience with the following programmes/skills;
- Understanding of Virtual Networking
- Competent in SQL
- Power BI and Python
- Developing using DevOps/Agile methodology
More About The Team
The Digital & Customer Analytics team within Bank Of Ireland UK is responsible for the strategic planning and delivery of the Bank's digital optimisation, innovation, analytical and transformation capabilities to enable the Bank to continue to serve our customers brilliantly, transform our business and deliver sustainable profitability.
Why work with us?
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and improve your career!
- Agile - Self
- Accountable - Self
- Customer Focused - Self
- Manage Risk - Self
- One Group, one team - Self
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact firstname.lastname@example.org.