Data Analyst, CX & Digital Intelligence

Job description

Job ID: 1048654
Career Area: NextGen/Tech
Job Category: NextGen/Tech
Location: Remote
, US
Date Posted: July 21, 2022
Brand: FCA Group

Job Overview
Your Mission,

The Global Analytics & Data Products Team is building a best-in-class analytics team in support of Stellantis’ new Software Group. As a leader within the Business Intelligence Team your mission is to work alongside our product and software developer partners to put science into decision making for our omni customer experience across web and mobile products and services.

Responsibilities of the role but not limited to:
Implement and support data telemetry and tagging, partnering with Data Platform and IT Teams, for key digital analytics tools including Adobe Analytics, Adobe Target, Google Analytics, Session Replay Tools, and Amplitude
Partner with the mobile app and web product management teams to ensure tagging of new features and changes to the customer experience through releases. Build tagging requirements and QA tags to ensure proper function.
Owning digital analytics tracking accuracy and monitor performance. Investigate tagging defects and work with technology to implement fixes
Leverage tools (Adobe, Google, etc.) to observe changes in user behavior as releases occur. Present findings and make recommendations
Monitor and detect friction on the digital platforms and identify defects for development teams to resolve
Build trusted relationships with the software, hardware and product teams acting as a conduit of knowledge

Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.

As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.

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