Job description

Are you ready to apply your data and analytical skills to make a positive, measurable difference in people’s lives? Do you believe in the power of education?

InsideTrack, widely recognized as one of the most innovative and mission-driven organizations in postsecondary student success, is looking for a talented Senior Data Analyst to join our Solutions Team.

InsideTrack is a nonprofit organization that’s passionate about helping all learners achieve their education and career goals through the transformative power of coaching. Since 2001, we’ve served more than 2.6 million students, partnering with over 250 institutions and organizations to directly improve enrollment, persistence, completion and career readiness.

Our growing organization offers a culture that promotes diversity and inclusion, job fulfillment, personal growth, and work-life balance. Join us in our mission to expand our impact as we improve lives and create social change.

The role of Senior Data Analyst will play an integral role in providing insights and analysis for our coaching services and student-facing products. This role will shape the way business and program performance is measured, defining what questions should be asked, and contributing to the development of programs.

They will work side by side with our product managers and engineers, and in close partnership with other business intelligence and operational teams.

Essential Job Functions

  • Interact with data analysts and power users to define metrics to support data models.
  • Gather and document customer requirements for reporting and data analytics.
  • Provide a consultative approach when working with clients, communicating best practices to achieve client goals.
  • Provide support and triage for issues related to customer programs.
  • Validate quality of reporting and analysis through QA processes.
  • Maintain code in GitHub repository, including providing actionable and timely feedback for peers through code review.
  • Partner directly with customer to ensure best practices, and compliance with standardized formats are followed for program success.
  • Manage workload and raise issues around inability to meet deadlines.
  • Provide feedback on business processes, and areas of process improvement.
  • Report on common sources of technical issues or questions and make recommendations to the product team.
  • Collaborate effectively and cooperatively with stakeholders, co-workers, vendors, and leadership to create new ideas for solutions that solve internal business challenges.

Performance Requirements

  • Bachelor’s Degree in a quantitative discipline, preferred. (Applicable years of experience may be substituted for the degree.)
  • Experience as a student at a HBCU and/or PBIs
  • 3-5 years of experience working in data analytics.
  • Experience working with Historically Black Colleges and Universities is a plus (HBCUs)Experience collaborating with marketing/design is a plus.
  • Expert-level SQL skills and experience working with modern data warehouses (Redshift, BigQuery, Snowflake, etc).
  • Ability to design, develop and support dashboards and reports in Looker or similar data visualization tool (Tableau, Periscope, Metabase, etc).
  • Understanding of best practices for visual display of quantitative data.
  • Experience working across the full stack of data analysis, including ETL, data modeling (dbt experience a plus), data analytics, and data visualization.
  • Strong understanding of the analytics work stream and its business objectives (data extraction, manipulation, cleansing; descriptive exploratory data analysis; statistical modeling; presentation of analysis results).
  • Deep curiosity on how to look at data from different angles, to gain insights and understandings that are not always obvious.
  • High attention to detail and organization; able to account for and articulate the exact impact of changes in inputs on changes in output.
  • Able to prioritize, work independently in a less structured work setting.
  • Ability to effectively communicate complex topics to an audience of diverse backgrounds and skills.
  • TRAVEL REQUIREMENTS:Position will require periodic travel, up to 5% of time, with some overnight travel
  • If you would like to learn more about the 20-year history of InsideTrack, as well as review videos of our coaching in action, please check out our InsideTrack Impact Report here .
  • To Apply: Please submit your cover letter of interest and a current resume

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