L&D Systems and Data Analyst

Location: Outram

*** Mention DataYoshi when applying ***


About PwC

A career at PwC is more than “just” a job. It’s about being part of a purpose-led firm that builds trust in society and solve important problems. We help our clients to make informed decisions and operate effectively within them. At PwC, we are committed to making a difference for each other, our clients, and our community — by empowering you to be the best version of yourself and investing in your growth. You’ll be able to develop as a leader, be well-connected, work in a great environment, explore our benefits and make a positive contribution.

With PwC, you’ll ignite a meaningful career while being supported by a strong coaching and people-oriented culture, our Flex policies (Flex Space, Flex Dress and Flex Time), innovative learning and development programs (training programs, digital upscaling) as well as mobility opportunities. If you would like to be connected to like-minded individuals outside of work, we highly encourage you to be part of our people clubs and committees such as the Sports and Recreational Club, Toastmasters Club and more!

A highly matured and independent individual responsible for PwC’s learning management system (LMS). This includes supporting all e-learning and training support requests; as well as performing analytics with learning data to generate insights on effectiveness of learning strategies, measure learning ROI, and propose learning solutions and design

This individual will work cohesively with various client stakeholder groups across PwC, and display strong interpersonal and organizational skills, as well as business acumen.

How will you value-add?

  • Design, develop and maintain procedures and standards to reflect changing technologies and best practices
  • Determine learning metrics and KPIs
  • Design and develop solutions to drive process automation and standardisation to enhance performance efficiency in L&D
  • Design data workflow for seamless data collection and reporting process
  • Manage L&D system projects by applying project management practice to ensure proper vendor and solution evaluation; compatibility with existing systems; and completion of testing, quality delivery and with full documentation
  • Overall site maintenance & management of the LMS and other L&D systems
  • Developing guidelines, manuals, and training materials for end users of the LMS
  • Apply proven communication, and writing skills along with operations knowledge and expertise in order to manage online training.
  • Troubleshooting support and providing timely resolutions to end user issues
  • Support any ad-hoc L&D projects as may be required or assigned
  • Liaise with Global/Regional L&D teams to implement initiatives locally

About you

  • Diploma / Degree in Computer Science / Information Technology or its equivalent
  • Minimum 6 years of relevant work experience, especially in learning management systems and data & analytics
  • Certification in Alteryx, PowerBI, Tableau, Qlikview or UIPath preferred
  • Knowledge in SQL, designing and developing web application development with Javascript, HTML5, CSS and JQuery will be an advantage
  • A critical thinker with strong analytical and problem solving skills
  • Strong interpersonal and communication skills with ability to communicate business needs or issues to technical and non-technical staff
  • A team player with a high level of agility

This description reflects the core activities of the role but is not intended to be all -inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognise this and adopt a flexible approach to work. Job descriptions will be reviewed regularly and where necessary revised in accordance with organisational needs. Any major changes will be discussed with the post holder.

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

*** Mention DataYoshi when applying ***

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