Webhelp

Data Analyst - Entitlement and Compliance

Job description

About Webhelp


Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 120,000 game-changers from more than 140 locations in 60 countries.


Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.



About the job role


We are seeking a highly motivated and experienced Data Analyst to join our Client’s Deal Assurance team. As Data Analyst, you will play a critical role in assessing new deals and working with internal teams to drive strategic growth opportunities for our Buying program.



Your responsibilities will include:


  • Support Deal Assurance with the assessment of new deals.
  • Understand the scope of deals, including entities and product exclusions.
  • Work with Install Base Operations and Account Team on customer hierarchy.
  • Generate Visibility Reports and review Install Base data with the Account Team.
  • Recommend account clean-up and contract consolidation as needed.
  • Provide internal teams with process and tool trainings.
  • On-going support of Customer and Partner Services and Asset Management for active accounts.



The ideal candidate will have:


  • 1 to 2 years of experience working as an Analyst in International Operations.
  • Intermediate to advanced proficiency in Excel and PowerPoint (experience with Power Query and Power Pivot is a plus).
  • Experience creating Tableau or Power BI is a plus.
  • Strong ability to create stories using data.
  • Passionate about partners and consistently demonstrate customer obsession.
  • Bachelor's degree in Basic Sciences is preferred.



What we have to offer you:


  • An attractive salary of 14 monthly payments per year
  • A monthly meal allowance paid through a meal card system.
  • Other employee/company benefits in place.
  • Free transportation to the office
  • A Monday to Friday schedule
  • Integration in a fast-paced and dynamic environment
  • Workplace: Hybrid with occasional requests to come to the office



Life at our company:


  • Work with a diverse environment with people from over 75 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more
  • We promote inter-company mobility to work at any of our sites around the world.
  • Workplace in Lagoas Park, Oeiras, Portugal



All submissions will be treated confidentially under the General Data Protection Regulation.



Webhelp Portugal is an equal opportunity employer.

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

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