Data Scientist

Location: Australia

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Requisition Title -
Data Scientist

Job Number: - AUS135745


Data Scientist – Customer Resolutions

  • Location: Docklands, VIC
  • Permanent Position

We have a Data Scientist role available within the Customer Resolutions Tribe. This role is responsible for providing MIS, building Analytical Solutions, as well as building advanced models to understand and solve complex data problems.

What might a day in the life look like?

  • Determine the relevant internal and external data sources to enable developing predictive and descriptive models
  • Lead project development to enhance business information delivery with focus on complaint management, and resolution
  • Design, build, deploy, monitor and assess relevant models for customer resolution
  • Communicate insights and models through impactful data visualisation and storytelling Deliver strategic insights and lead engagement to enable action plans to remediate pain points
  • Ensure adherence to ANZ policies, processes and external regulatory and legislative requirements

What will likely be in your toolkit?

  • Advanced knowledge of SQL, Python and PySpark
  • Advanced Database skills in Oracle, Teradata.
  • Hadoop or Big Data platforms skills.
  • Advanced Qlik Sense, or other visualisation tool expertise.
  • Enterprise data assets, core mainframe systems, Cloudera, etc.
  • Solid understanding of predictive modelling, pattern recognition, clustering, supervised and unsupervised learning. Proven experience in applied probability and statistics
  • Relationship management and communication skills

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture and we actively encourage people to try new things. So if this role interests you and you feel you have most of these things in your toolbox, we’d love to hear from you.

About ANZ

We’re reinventing the way we do banking, and our community of collaborative, innovative thinkers who create human centred solutions are helping us get there. We’re responding faster to changing customer requirements, focusing on the things that matter and helping people achieve incredible things – be it buying their home, building a business or saving for things big or small.

We support our people by providing a range of flexible working options so they can work in the way that best suits them. We encourage you to talk to us about your need for flexibility and any adjustments you may require to our recruitment process or the role itself.

We’ll also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong.

Interested in joining us? Click Apply now, or visit to find out more or view other opportunities.

Reference AUS135745


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