As a Customer Success Engineer, you will manage the strategic success plan with our customers throughout their entire relationship with Databricks, right from business use case ideation all the way through to business realisation. By providing expertise, delivery and enablement support our CSEs to improve our customers.
This is a Data and AI experienced team that apply their technical experience to solve the world's toughest data problems. You will work directly with customers and leaders on their Data and AI strategy and the execution thereof in partnership with our business, sales, marketing, field engineering, product engineering, product management and wider customer success teams. You will assist our customers with tailor-made programs that fit their needs and ensure that we achieve our business and customer success goals regarding renewal rates, customer satisfaction, expansion, upsell, and new opportunities. The end result is a customer that speaks about Databricks and is willing and eager to be a customer reference for us.
The impact you will have:
What we look for:
Want to help speed the development of medical breakthroughs? Make the next mode of transportation a reality? Or discover ways to reverse climate change? We're on a mission to help data teams solve the world's toughest problems. The opportunity is huge and Databricks has emerged as a leader. Thousands of enterprises — including Comcast, Virgin Hyperloop and H&M — already rely on us to power their businesses and we're just getting started. Now it's your turn - join us to grow your career and make an impact with some of the brightest minds in the industry.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.