When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.
The Service Analytics team is a part of the Service Insights Center of Excellence. Our team partners with business and enterprise stakeholders to deliver analytical support to aid in the decision-making process. We help illuminate areas of opportunities to improve our customer experience and enhance operational efficiency. This team works on a wide variety of compelling high impact projects, such as customer churn modeling, speech analytics, client interaction trends, digital adoption, and call center ops. As a member of the Service Insights team, you will be a part of a group of highly skilled analytics professionals, with a passion for data and insights.
The Senior Strategy Data Analyst role will be a key member of the Analytics team that will own the development of high-profile analyses. This individual has a strong ability to formulate strategic solutions leveraging data programming languages and visualization tools. You will take complex ambiguous challenges and develop actionable insights that will produce tangible benefits.
This role will partner closely with various business teams to formulate and execute business strategies that align with the Foundational Insurance Business (FIB) goals. The Senior Strategy Data Analysts will serve as a team ambassador at the enterprise level. This role will work with peer analytics teams to deliver on cross department initiatives.
This role will be integrated into a well-established team of collaborative and intelligent analysts.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.J
Job Requisition ID: 83489