For more than 160 years, Porter-Leath has been dedicated to helping vulnerable children within the Memphis area. We continue to support children and their families through multiple programs, including foster care placement, parent education, a residential facility, and early childhood education programs.
Porter-Leath is accredited by the Council of Accreditation, demonstrating our commitment to best practices standards across our agency. Additionally, our Early Head Start and Head Start programs boast NAEYC (National Association for the Education of Young Children) accreditation, which requires our programs to set and maintain high standards.
The Business Analyst will provide data support, reporting tools, and collaborative initiatives with NEXT Memphis Partners. In addition, the analyst will be responsible for providing strategic support to Porter-Leath programs and administrative management by analyzing data for program outcomes, service projections, and benchmarking of results.
Bachelor’s degree from an accredited college or university in computer science, statistics, business, or a related field required.
Minimum of 3-5 years of professional experience in conducting analysis required. Experience in a not-for-profit environment is preferred with some focus in early childhood outcomes.
Excellent analytical skills to make important determinations about the data.
Essential Job Functions
Understand the essential business and programmatic operations of Porter-Leath and NEXT Memphis partners.
Receive requests for data analysis. Complete a thorough review with the requester to understand the question being asked, the scope of the review, the desired output, and the timeline for completion.
Self-identify interesting opportunities for data analysis and present them to leadership for consideration.
Acquire data sets thoroughly and strategically so that the question being researched can be properly answered through analysis.
Conduct analysis using various techniques and technologies. Complete analysis to determine accuracy of outcome results by completing root cause analysis.
Conduct outside research and benchmarking of results for better informed analysis.
Present data and the accompanying analysis via various methods including oral presentations, written presentations, charts, graphs, spreadsheets, narratives, and technical reports.
Design system to collect data not supported by current systems or when improvement needed. Create dashboards to allow management to view real-time results.
Manage data securely and treat all confidential information carefully.
Develop and ensure compliance to data publication calendars.
Provide regular training to stakeholders about data analysis processes.
Assists with preparing data for grants and other proposals.
Provide support for agency accreditation and continuous improvement cycles.
Supports outside research projects as assigned by the Director.
Maintains historical PQI records by designing a filing and retrieval system; keeping past and current records
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies as needed.
Other duties as assigned.
Knowledge, Skills, Abilities
Critical thinking skills to be able to evaluate information and draw conclusions.
Excellent attention to detail.
Solid understanding of data analysis techniques and processes.
Ability to convey complex information easily and to tailor messages about the complex information to the level of the audience receiving the information.
Excellent oral and written communication skills.
Record keeping skills including attention to detail, accuracy, and security.
Problem solving skills to diagnose problems, suggest solutions to the appropriate staff member, and to execute the solution after approval.
Database management skills required.
Understanding of data security, confidentiality and protection of information.
Customer service orientation to assist department customers.
Must possess journalism quality writing skills exhibiting strong command of grammar, spelling and vocabulary, as well as excellent verbal communication skills.
Excellent interpersonal skills to work with all levels of employees within the organization and partners.
Ability to work on a team and to collaborate well with others.
NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.