JazzHR

Data Analyst

Job description


Jazz HR is looking for a Data Analyst to join our growing Customer Experience team. You are responsible for analyzing a wide range of customer and operational data to help improve JazzHR’s customer support and account management efforts, as well as overseeing third party vendor that deliver outsourced data services.
 
Successful candidates will be proficient in data analysis, project management, and vendor management and be able to drive multiple projects to meet our constantly evolving customer requirements.
Responsibilities
  • Identify, analyze, and interpret trends patterns in complex data sets and provide insightful reporting
  • Filter, clean, and normalize raw data sets and recommend operational improvement to drive better data quality
  • Develop standard reports & views for team members at all levels of the organization
  • Manage third party vendor(s) to help onboard new customers / data sets; engage directly with customers to coordinate deliverables.
  • Identify and define process improvements through automation
  • Work with management to prioritize business and information needs
Skills
  • 3+ years of Salesforce experience
  • 3+ years of experience as a data analyst/business analyst
  • Strong analytical and problem-solving skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • Technical expertise regarding data models, database design, data mining and segmentation techniques
  • Coding skills in languages such as Python
  • Reporting and data visualization skills
  • Ability to set and meet deadlines and manage 3rd party vendor milestones
  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics
 
About JazzHR:
JazzHR has raised the bar in the recruiting software industry, with many of our innovations becoming industry-standard. We’re the first company to put powerful, yet easy-to-use recruiting software in the hands of startups, growing companies, and small businesses from all industries. We're proud of our accomplishments - click here to see more!

About Employ:

Employ empowers organizations of all sizes to overcome their greatest recruiting and talent acquisition challenges. Offering a combination of purpose-built intelligent software technologies, services, and industry expertise, Employ provides businesses of all sizes with powerful solutions for recruiting a diverse workforce. Through its JazzHR, Lever, and Jobvite technologies, and NXTThing RPO services, Employ serves more than 12,000 customers across all industries. For more information, visit www.employinc.com.
JazzHR and Employ are equal opportunity employers. All employment decisions are solely based on business needs, job requirements and individual qualifications without regard to race, gender, religion, ethnicity, age or any other status protected by the laws and regulations where we operate.
About JazzHR:
JazzHR has raised the bar in the recruiting software industry, with many of our innovations becoming industry-standard. We’re the first company to put powerful, yet easy-to-use recruiting software in the hands of startups, growing companies, and small businesses from all industries. We're proud of our accomplishments - click here to see more!

About Employ:

Employ empowers organizations of all sizes to overcome their greatest recruiting and talent acquisition challenges. Offering a combination of purpose-built intelligent software technologies, services, and industry expertise, Employ provides businesses of all sizes with powerful solutions for recruiting a diverse workforce. Through its JazzHR, Lever, and Jobvite technologies, and NXTThing RPO services, Employ serves more than 12,000 customers across all industries. For more information, visit www.employinc.com.
JazzHR and Employ are equal opportunity employers. All employment decisions are solely based on business needs, job requirements and individual qualifications without regard to race, gender, religion, ethnicity, age or any other status protected by the laws and regulations where we operate.
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