Zettle

Data Analyst - Product Analytics

Job description

Who we are: At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Job Description Summary: In 2018, Zettle became part of the PayPal family. Zettle is on a mission to help small businesses succeed in a world of giants. Tens of millions of small businesses worldwide are still being underserved by the traditional players. By giving small businesses the tools to get paid, sell smarter and grow, we’re empowering them to reach their full potential. Together with PayPal, we can reach 24 million merchants across the world with more of the affordable tools they need to thrive. Join us in putting an end to the ordinary way the world defines financial freedom.

Job Description:

Make sense of big data for small businesses

As a Data Analyst for Zettle Product Analytics you will work with a great team of diverse skillsets and expertise within Zettle Product Analytics, in a close collaboration with the Product teams who create the Zettle in-store products. Your mission will be to support data-driven product development by providing actionable insights to our product partners – whether we’re implementing a new feature, improving the customer experience, or releasing an exciting new product, you will work closely with the product teams to ensure success. With the power of Google Cloud Platform and using state-of-the-art tools and techniques, including A/B testing tools and an ML team to support key initiatives, we make sense of data to continuously improve our products and create value for iZettle. You will work with Google Cloud technologies and BI tools like Looker and Amplitude. If you are great at turning data into valuable insights and effectively communicating data concepts and insights to key stakeholders then this is a challenging and exciting opportunity to work with and drive real impact on a product that is helping small merchants around the world.

As a Data Analyst at Zettle PayPal

  • You’ll own end-to-end analytics for your product area, from tracking and defining KPIs to setting targets and running A/B tests to evaluate the impact of new features

  • You’ll partner with product leads and other stakeholders within the organisation to enable and promote data-driven decision making and provide clarity on how to drive success for our products and build a great customer experience

  • You’ll empower our product teams to use data in their work by training them, developing our data platform, and making data accessible through our BI tools

  • You’ll articulate and communicate actionable insights and recommendations based on data

The skills you need to succeed

As a Data Analyst at Zettle Product Analytics, you’ll join a team of 10+ inspiring data scientists and analysts who support all of our Zettle Paypal products. This is a great opportunity for development, being at the heart of driving understanding of how our customers experience our products and being able to see your ideas and output make a business impact.

You’ll be a great addition to the Zettle team if…

  • You have previous experience in using analytics to support decision-making, ideally within a fast-changing, digital environment

  • You have an analytical mind-set and a strong business sense, with a creative approach to scoping problems while striving to make an impact

  • You are good at translating the customer journey and experience into actionable data insights and measures

  • You have a clear understanding of how data shapes product and business decisions

  • You are a great communicator and you're comfortable explaining complex methods and results to both technical and non-technical audiences

  • You have knowledge in statistics and know how to deal with random chance

  • You are fluent in SQL and have programming experience

Additionally, if you have used analysis tools such as Python or R, have advanced coding skills or previous exposure to senior leadership, let us know. If not, we'll be happy to help you get started.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.