Who we are
SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize their ambitions, whether that be to buy a house one day, start a family on their own terms or be debt free. We aim to be at the center of our members’ financial lives, and to help every member Get Their Money Right®. By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services by embracing technology to build innovative loan products, investment tools, and more. One of the fastest growing fintech companies, we’ve grown from 250 employees in 2015 to over 1,500 employees today, and are well on our way to reaching 1 million members. With offices across the US, we offer the excitement of a rapidly growing startup with the stability of a seasoned management team and some of the best talent around. As an employer, we strive to hire employees who are committed to both our company’s mission and our desire to build the best culture in the world. If you are driven, passionate about what you do, and excited about the SoFi mission, we would love to hear from you.
We are seeking a Data Scientist on the Business Insights team who will help shape business strategy and product development decisions through data-driven insights. This is an exciting role for someone to make a direct impact on new product strategy and revenue of SoFi. Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: you know how to plow through data with SQL/Python/R/Tableau, surface insights using math/statistics/ML techniques, and measure the business impact using efficiency/conversion/profit metrics. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together.
What you’ll do:
Work with amazing product managers to identify business opportunities, measure KPIs to craft compelling stories, make data-driven recommendations, and drive informed actions
Craft, analyze, and present customer behavior metrics, such as funnel conversion, user churn, sales efficiency, and cross-buy metrics. Work with product managers to design tests to improve these metrics
Own end-to-end product analytics workflow including formulating success metrics, socializing them across the organization, and creating dashboards/reports
Write specs and work with engineering to capture new data and transfer data into data warehouse
Act as a curator of data by defining, instrumenting, and tracking necessary analytics of our products by working cross functionally with engineering and product teams
Build self-service systems to enable others in the organization to leverage your work
You stay focused on what’s best for the company – sometimes that requires being flexible, other times it requires being steadfast
What you’ll need:
2+ years of experience in business analysis, customer segmentation, and/or predictive modeling, preferably in the financial services industry
Strong analytical, problem solving and critical thinking skills
Deep understanding of consumer lending products, experiences with mortgage products highly preferred
Intellectual curiosity and aptitude to pick up new technical skills
Ability to initiate and drive projects to completion with minimal guidance
High EQ with ability to influence outcomes and communicate technical content to general audiences
Masters Degree Preferred in Computer Science, Math, Physics, Engineering or quantitative field
Strong programming skills in SQL, Python and proficiency in Tableau
Why you’ll love working here
Competitive salary packages and bonuses
Comprehensive medical, dental, vision and life insurance benefits
Generous vacation and holidays
Paid parental leave for eligible employees
401(k) and education on retirement planning
Tuition reimbursement on approved programs
Monthly contribution up to $200 to help you pay off your student loans
Great health & well-being benefits including: telehealth parental support, subsidized gym program
Employer paid lunch program (except for remote employees)
Fully stocked kitchen (snacks and drinks)
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
SoFi does not seek salary history information from job applicants.