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Data Analyst
  • Python
  • SAS
  • Tableau
  • Excel
  • Data Visualization
  • Modeling
  • SPSS
The Execu|Search Group
New York, NY 10007
134 days ago

A health services company in New York City is currently seeking a new Data Analyst for a promising position with their growing Customer Experience team. In this role, the Data Analyst will be responsible for shaping and influencing the experience direction of the company by leading initiatives that will build momentum and accelerate a cultural change across the company.


The Data Analyst will:
  • Partner with stakeholders to understand needs and build voice of the customer surveys via Qualtrics
  • Build and communicate dashboards, savvy in data visualizations to display results
  • Manage and track status of incoming survey request, progress and next steps
  • Build ad hoc reports and support data request
  • Identify report and monitor relevant KPIs at the appropriate cadence in order to measure progress
  • Explore, examine and interpret data in various forms
  • Conceptualize, design and execute surveys by collaborating with Marketing, legal and compliance
  • Develop and document standard operating procedures for the continuous improvement of customer feedback program
  • Handle other duties, as needed


  • 3+ years of experience in Statistical Analysis, Segmentation, Predictive Modeling, and Forecasting
  • Bachelor's Degree in a related field
  • Prior experience in Customer Experience programs
  • Experience building/training models in SAS, R, Python, SPSS or other related statistical tools
  • Working knowledge of tools, such as Qualtrics
  • Microsoft Office/Suite proficient (Excel, PowerPoint, etc.)
  • Solid analytical and research skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
Desired Skills:
  • Advanced Degree in a Quantitative field
  • Working knowledge of tools such as Tableau, AWS, etc.
  • Previous experience with Microsoft Teams

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