Job description

This position is located in the Division of Data, Analytics, Research and Evaluation (DARE), within the Economic Security Administration (ESA) at the Department of Human Services (DHS) and reports to the Chief Research and Evaluation Officer. ESA is responsible for administering public assistance programs in the District of Columbia, including but not limited to Temporary Assistance for Needy Families (TANF), Medical Assistance (MA), and Supplemental Nutrition Assistance Program (SNAP). Candidates for this position are expected to be experts in data science and predictive analytics with an understanding of how to apply data science tools to answer important questions about public assistance programs and anti-poverty measures. Candidates are expected to provide leadership and direction to a team that identifies, designs, and executes various quantitative studies and data science projects for ESA to improve the quality of services provided to the district residents.

Duties and Responsibilities

Candidates will provide the framework for ESA to adopt and implement advanced data science methods and techniques, including machine learning, by providing technical assistance and working with staff and leadership to reduce errors, increase efficiencies, and improve the customer experience. The candidate will be required to lead and manage routine and ad-hoc statistical and predictive analyses, working with ESA divisions, District agencies, and other external partners. The candidate will use machine learning to identify ways that ESA can improve service delivery and internal operations, as well as perform exploratory analyses and identify meaningful patterns and relationships within the data. The candidate will participate in the development of policy proposals and conduct complex analyses of anticipated effects of legislation on programs and services (e.g., cost-benefit analysis, caseload projection, and impact analysis).

Candidates will be required to use statistical and computer science software to navigate big data and multiple databases residing in different platforms, to carry out analyses that includes identifying appropriate data sources, compiling and cleaning data, analyzing and visualizing findings, writing reports, and developing recommendations. The candidate will work closely with IT staff to support system enhancements on behalf of program staff, as well as work with the agency’s eligibility system report writers and vendors to develop and improve data reports and data accuracy. Candidates will be required to create clear and compelling data visualizations using programs like Tableau, Excel, and Python for use in data dashboards, fact sheets, research briefs, and other publications. Candidates will be required to use SQL, Tableau, and Microstrategy to analyze and visualize data for various monitoring and reporting activities across ESA programs and divisions.

Qualifications and Education

Bachelor's degree in Behavioral or Social Science; or related disciplines appropriate to the position. Or Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Or Four years (4) of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

Specialized experience is experience which is directly related to the line of work of the position and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, applicants must have at least one (1) year of specialized experience equivalent to the next lowest grade level in the line of progression.

Selective Placement Factor

Qualified applicants must have demonstrated experience and proficiency in more than (1) of the following data science tools Python, SQL, R, etc. to carry out machine learning and predictive analytics.

Licenses and Certifications

None

Work Environment

The work is primarily performed in the normal office setting.

Other Significant Facts

Note: Work samples may be requested, and applicants may also receive a written assessment as part of the interview process.

Tour of Duty: Monday-Friday, 8:00 a.m. - 4:30 p.m.

Promotion Potential: None

Collective Bargaining Unit: This position is not covered under a collective bargaining agreement.

Pay Plan, Series and Grade: CS-0101-13

Position Designation: This position has been deemed Security Sensitive under the guideline of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure.

Vaccination Requirement: The Government of the District of Columbia values the safety of our employees, our residents, and our visitors. In support of these values if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Government of the District of Columbia.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

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