The Team/ The Business: You will be working alongside with a team of highly collaborative and supportive colleagues in delivering outstanding service to our clients, together with the project teams to lead the development of workplace strategy and change management.
What you will be working on:
Interface directly with all stakeholders and ensure data accuracy and communication is maintained at all times
Point of contact for all matters relating to management of data records
Co-ordinate with planning and transactions teams and the CBRE PMO team to ensure integration
Ensure all requirements are met with client for Service Level Agreement (SLA) and KPI requirements
Be familiar with and implement the client's standards and policies
Prepare all scheduled and on demand management reports and updates for client and CBRE
Ensure all planning and management processes are followed, any changes are communicated and allocation data records are updated accurately
Manage the accuracy of the related databases, carry out data updates and ensure that all supporting and associated documentation is accurate
Cultivate and maintain a positive working relationship with all client representatives and service providers
Communicate proactively with internal and external teams and clients
You are someone with:
Degree holder in data science, data management, or other related disciplines.
Minimum 3 years of relevant experience, preferrable in financial services sector.
Good computer and information technology skills with hands-on experience in a variety of applications such as Microsoft Word and Excel.
Excellent information technology skills with hands-on experience in a variety of applications such as space management software and Excel.
Exceptional customer service skills as well as the ability to plan and communicate effectively with client stakeholders, end users, service providers and vendors
Fluent spoken and written English. Ability to speak fluent Cantonese and Mandarin will be a plus.