Data Analyst

Job description

Job Description:

A global leader in modern development platforms, OutSystems is focused on enabling any organization to innovate through software. We are changing the way software is built with the low-code platform most preferred by developers and empowering organizations to rapidly create and deploy critical applications that transform their business. To support our growth and commitment to hiring exceptional performers, we are looking for a Data Analyst based in Lisbon.

Data Analysts will use a data-driven methodology to ensure business success, contributing to the success of different business units at OutSystems. They are fast learners when it comes to understanding business challenges and capable of using their analytical skills to articulate business insight in a clear and consistent manner.

This candidate's main goal is to transform data, reports, and analysis into business value so that the Professional Services field and operational teams improve their efficiency, stakeholders make informed decisions, and get insights that strengthen Customer’ relationships. A Data Analyst is expected to cooperate with his lead on the strategy definition and pinpoint innovative ideas to create solutions with high impact for the Professional Services teams.

Job Responsibilities and Expectations:
  • Work with Professional Services field and operational teams to understand the real business needs;
  • Design and build tools that empower the team to make strategic decisions
  • Create and maintain team reports based on a variety of systems and data
  • Bring awareness on the Professional Services data and analytic needs, data-related issues and identify opportunities for improvement
  • Leverage technology to scale the team’s efforts, increasing efficiency and output using data visualization tools such as Power BI and/or Shiny
  • Communicate data-driven insights that enable the team’s productivity and find opportunities for process improvements
  • Analyze and interpret results using standard statistical tools and techniques;
  • Process, cleanse, and verify the integrity of analysis’ data
  • Create and present ad-hoc analyses in a clear manner

Desired Skills & Experience:
  • MSc in Mathematics, Computer Science Informatics (or a related field) or equivalent experience;
  • 2+ years experience as a Data Analyst;
  • Experience working with at least one visual BI analytical tool ( Power BI preferential);
  • Proficiency in using query languages such as SQL;
  • Knowledge of R or Python programming language for data analysis. Experience with Shiny is a plus.
  • Critical thinking: explore data, identify trends and come to new conclusions based on findings.
  • Demonstrated ability to conduct analysis on data trends and reporting dashboards
  • Excellent communication skills: empathy and active listening; good presentation skills with clear speaking, easily communicating complex ideas.
  • Ability to communicate complex data into clear, actionable recommendations
  • Able to collaborate with a cross-functional team.

If you are a problem solver, inquisitive by nature, and driven by curiosity, this is the job for you!

The Longer Story:

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve the software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

  • We grow, change, and innovate, and give our teams the space to be proactive and creative.

  • We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.

  • Global colleagues who are as smart, hardworking, and driven as you.

  • Our DNA is disrupting the status quo. It is why our company exists.

  • We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.


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