Principal Data Scientist

Location: San Francisco, CA 94105

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Principal Data Scientist
IT, InfoSec, Cyber Risk & Business Operations | San Francisco, CA or Seattle, WA

If this position is eligible for remote employment in the US, the employee can work remotely in all but the following states: Alaska, Hawaii, Iowa, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

The team
Our IT, InfoSec, Cyber Risk & Business Ops team - is in the business of trust and reliability. We create, maintain and operate scalable technology and data solutions that deliver an exceptional experience for our internal & external customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code, all while we create an infrastructure that scales and supports our growth and ambitious vision. This requires a smart, highly collaborative team who can identify, investigate, and implement new technologies to continue securely scaling our global business.

This position
The machine learning and analytics ecosystem opportunity at DocuSign is immense. As the DocuSign business grows exponentially, you will be responsible for building some of the foundational ML models that drive our business. We're looking for a Principal Data Scientist to delve into business processes and identify key drivers at each step of the journey. In this role you'll take a hands-on approach and deep dive into our disparate systems and large-scale data sets to deliver clear, impactful insights that will inform DocuSign business. You'll tackle hard, open-ended problems that uncover usage patterns and opportunities to drive the developer business to the next level.

This position is an individual contributor role reporting to the VP of Data & Analytics and is considered Flex.


  • Combine your knowledge of several mathematical and statistical domains to help inform decisions for DocuSign's business
  • Prepare, extract, manipulate and transform structured and unstructured data from a large number of disparate data sources using SQL, Python, R, SAS and other programmatic tools
  • Perform exploratory data analysis on complex data sets to gain a deeper understanding of DocuSign's API usage and developer journey
  • Partner with Business Intelligence teams to deliver insights into developer funnel
  • Build statistical models to predict developer behavior and usage to drive API adoption
  • Design and develop automated interactive dashboards and data visualization dashboards to track developer business metrics and insights

Basic qualifications

  • MS or PHD in a quantitative field such as mathematics, statistics, information systems or computer engineering
  • Extensive experience developing advanced ML models for forecasting, scoring etc. driving decisions in more than one corporate functional area, such as Sales, Finance, Support etc.
  • 15+ years of experience in data science or machine learning with proven ability to apply scientific methods to solve real-world problems
  • Proficiency with Machine Learning techniques, e.g. classification, clustering, regularization, optimization, dimension reduction, etc.
  • Deep proficiency in SQL and Python
  • Hands-on experience in pulling data from external sources using APIs, joining data from disparate data systems and distilling large data sets into actionable insights that drive business value
  • Experience with data marts, data mining and data warehousing
  • Strong data analysis and scientific thinking skills

Preferred qualifications

  • Proficient in data exploration and visualization tools such as Tableau
  • Deep understanding of statistical analysis, regression and predictive modeling, data mining and data warehousing concepts
  • Proficient in writing complex structured query language (SQL) queries on large datasets and relational databases for data manipulation and analysis
  • Experience working with Hadoop, SQL Server, Snowflake and enterprise solutions like, Eloqua, Mixpanel and Optimizely
  • Excellent references required
  • Demonstrated ability to work on cross-functional projects

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world's forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at

*** Mention DataYoshi when applying ***

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