Business Data Analyst / Business Systems Analyst

Company:
Location: Mumbai, Maharashtra

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Business Data Analyst / Business Systems Analyst

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .

The Legal Department of JPMorgan Chase & Co is responsible for the provision of legal services to the Corporation and is organized by practice groups that generally align with the Corporation's lines of business and corporate staff areas. This structure encourages legal teams and businesses and staff areas to discuss legal, regulatory and business developments effectively and in a timely manner.

Legal' s Office of the General Counsel (OGC) supports the Legal department's delivery of legal services. It sets the standards for the department's centralized processes and controls, delivers tools the department uses to work efficiently and effectively, and drives the department's change agenda with data, technology, innovation, legal knowledge and a client-centric approach.

Role Description

As a Business Data Analyst within the ELA Product Management Team, you will work with Product owners to document user stories, participate in planning sessions and work with developers, business SME's and other team members to analyze user stories and requirements. You will create test cases, test plans, and other test artifacts in addition to executing test cases and triaging defects. Performing analysis of business requirements and system specifications in this role will be critical. In addition, you will provide specific details on issues; working with Product owners and ELA Technology team to track and verify resolution of issues. You will also own the creation and delivery of training to business functions on new enhancements and functionality

Key Responsibilities

Document user stories and acceptance criteria along with the Product owners

Effectively manage multiple streams of work and deliver high-quality product in a timely manner

Document UAT scenarios and test scripts for every sprint/ release

Perform pre-UAT testing to ensure defects are identified and closed prior to UAT

Track and triage UAT defects and prioritize resolution with business and technology

Manage end to end UAT process from kick-off meetings to closing UAT

Create UAT meeting decks and provide supporting documents to facilitate testing

Create sample test data in UAT to facilitate UAT testing

Create training guides, one-pagers and job-aids for new enhancements

Conduct trainings on new functionality and enhancements for business functions

Keep the training material ever-green based on the latest functionality

Work with cross-functional teams like ELA reporting, document dependencies and provide solutions

Skills Required

Minimum 3-5 years of experience working in Agile teams and running UAT

Minimum 1-3 years of experience in creating and facilitating user trainings

Communicate effectively (verbal and written) on both a technical and business level

Demonstrate ability to gather and understand requirements

Utilize good analytical skills in order to aid in trouble shooting and problem solving

Must be detail oriented and capable of analyzing issues from end user perspective

Demonstrate good testing and defect management skills

Demonstrate a strong understanding of Software Development Life Cycle and specifically QA process and test methodologies

Experience creating test plans, test scenarios, test scripts & defect management required

Should be able to work under tight deadlines and be able to work with remote teams

Experience with test managements suites such as HP ALM / Jira is required

Strong Excel and PowerPoint skills preferredJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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