Penn State University

Salesforce Data Analyst – Programmer/Analyst 3

Job description


Penn State IT is currently seeking a Data Analyst to support the University’s Salesforce Health Cloud initiative. The Data Analyst’s primary responsibilities will be collaborating with application administrators, developers and other team members to gather and analyze data from various databases and sources, develop reports, summaries, recommendations, and visual representations, and provides guidance, recommendations and technical assistance to a wide variety of team members. This position is fully remote within the United States. Standard working hours are in the eastern time zone.

Primary duties will include:

  • Supporting the Health Cloud initiative by establishing processes and procedures for extracting, compiling, analyzing, and presenting relevant data

  • Collaborating with stakeholders and leadership to identify and prioritize reporting needs

  • Leading retrieval and analysis of data from multiple sources to track progress of key indicators

  • Preparing reports and dashboards that present complex data analyses to assist key stakeholders in making decisions

  • Comparing consistency of data against other data sources and apply stringent QA processes to ensure accuracy

  • Establishing automated procedures for recurring reporting and dashboards

  • Utilizing project management skills within a collaborative team environment in support of complex data analytical projects and efforts

  • Building analytic capabilities with other team members and stakeholders through guidance, consultation, and training

Typically requires a Bachelor's Degree or higher plus 4 years of related experience, or an equivalent combination of education and experience in addition to the following skills:

  • Strong verbal and written communication skills to effectively deliver internal and external messaging

  • Technical skills (SQL, Tableau, PowerBI or similar, Excel, Powerpoint, etc) for mining data, analysis and presentation applications

  • Strong analytical problem-solving skills and the ability to break down problems and analyze large datasets

  • Ability to efficiently multitask and deliver on stakeholder asks in a timely fashion

  • Self-directed with the ability to thrive in an unstructured environment, comfortable with ambiguity

  • Previous Salesforce experience required

  • Work with many stakeholders and deliver to demanding timelines

  • Salesforce certifications preferred

  • Experience with Agile/Scrum project management methodologies preferred

  • Previous experience with Peoplesoft Campus Solutions, SAP S/4 HANA, or Workday is preferred

This position will require successful completion of standard background checks.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.


Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO is the Law

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

University Park, PA

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