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Protection Data Analyst
  • SQL
  • SAS
  • Data Analysis
  • Tableau
  • Excel
  • Data Visualization
  • SPSS
  • Power BI
Commonwealth Of Virginia
Richmond, VA
173 days ago
    The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Family Services (DFS) manages an array of prevention, protective, foster care, adoption and independent living programs on behalf of children in the Commonwealth.
    The Protection Data Analyst supports the reporting and data analytics needs of the Child Protective Services (CPS) program, the CPS Hotline, and supports the Division’s response and compliance to the Child Abuse Prevention and Treatment Act (CAPTA). The Analyst will support efforts within the Division of Family Services, agency, and local departments of social services management. This position reports to the Continuous Quality Improvement Project Manager.
    The Protection Data Analyst is responsible for:
  • Co-designs, implements and manages select evaluation, research, data, in support of CPS, the CPS Hotline, and CAPTA requirements, strategic plan and operational activities;
  • Compiles and synthesizes information that may be used to define programmatic goals, identifies emerging issues and/or suggests new partnerships;
  • Develops project/outcome and data visualization tools;
  • Shares measurement, and data analysis findings and other information in writing and verbally to staff, Directors and the larger community; presents learning to targeted internal and external stakeholders as appropriate;
  • Establishes indicator developments and testing;
  • Builds and manages Family First report and creates exception reports;
  • Leads efforts to proactively identify all measurement issues and provides recommendations about how In-home services should measure its impact;
  • Leads efforts to track program/operational indicators and utilize various data sources to monitor progress toward the strategic plan progress and operational goals;
  • Champions a culture of learning by facilitating and participating in internal and external feedback loops that allow for evaluation findings, as well as community insights to be brought back to the agency and shared across departments;
  • Conducts ad-hoc analysis of existing internal and external secondary datasets that support programmatic, systems change and policy efforts;
  • Identifies data quality issues and routine analysis;
  • Conducts on-going analysis of data regarding children and families, operating practices, and data flows within and between various systems and applications;
  • Uses continuous quality improvement (CQI) mindset to look for opportunities to correct, streamline and enhance processes and procedures in functional areas of responsibilities, map process flows, recommend and implement change;
  • Creates and analyzes large data sets of internal and external data, and communicates these results across the Division in a way that informs and drives the programs to action;
  • Leads the statistical analysis of the Virginia Department of Social Services (VDSS) and local departments’ workforce to identify actionable insights and build In-home services decisions;
  • VDSS engages its employees for success. It offers comprehensive pay and employee benefits, development, and unique job and career opportunities in the public service. VDSS employees make a vital difference for Virginia’s families.

Minimum Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, or mathematical fields such as Statistics, Operations Research, Actuarial Science, or Applied Mathematics, or equivalent or equivalent combination of education and experience that demonstrates the capability to perform the job.
  • Experience using principles of research, statistical analysis, and report preparation using research resources and modern software applications including Microsoft Word, Excel, and PowerPoint.
  • Experience with data analytics: Designing and maintaining reports, dashboards, and scorecards.
  • Experience assessing and documenting management reporting needs.
  • Experience using data warehouse objects and query tools (SQL, etc.).
  • Experience with computers and web-based applications.
  • Advanced skill using Excel, and other data programs.
  • Ability to recommend and implement process improvements independently and as a team member with other Family Services staff to improve program efficiency and effectiveness.
  • Ability to communicate effectively orally and in writing with internal and external customers.
  • Ability to analyze data and reach conclusions, which are logical and within state/federal requirements.
  • Ability to conduct problem analysis, think critically, and recommend solutions to others. Have strong analytical skills.

Preferred Qualifications
  • Master’s degree in Computer Science, Information Systems, or mathematical fields such as Statistics, Operations Research, Actuarial Science, or Applied Mathematics, or equivalent or equivalent combination of education and experience that demonstrates the capability to perform the job.
  • Experience with Comprehensive Child Welfare Information Systems (CCWIS) systems and large administrative data sets.
  • Advanced Experience using SQL, SPSS, and/or SAS; Microsoft Power BI, or Tableau.

Special Requirements

Management approval to telework is contingent upon successful completion of 6 months of employment and the business needs of the work unit.
Selected candidate(s) must successfully pass a fingerprint-based criminal history background check.
Selected candidate(s) will be assigned to an emergency role upon hire and is expected to perform in that capacity as needed.
Telework is a condition of employment for this position. The employee may be required to work a schedule that is split between remote and onsite (shared workspace) locations.
A motor vehicle check will be conducted on selected candidate(s).
Frequent in-state, overnight travel may be required. Selected candidate(s) may be required to use their personal vehicle or state vehicle as available for business use.

Special Instructions to Applicants

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:59 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. VDSS values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. [TTY/TTD: (800) 828-1120]
Virginia Department of Social Services does not provide sponsorship. The Virginia Department of Social Services is an Equal Opportunity Employer and encourages diversity within its workforce.
We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume. Minorities, Individuals with disabilities, Veterans and people with National Service experience are encouraged to apply.
For more information about our employment practices, please visit our “Vision, Mission and Strategic Plan”. Multiple positions may be filled from this recruitment within 90 days of the closing date. In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (RMS) employment site when you apply.

Name VDSS – Organization Development Division
Phone 804-726-7057
Fax 804-819-7019 (applications/resumes or any other supporting documents are not accepted)

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