Bengaluru, Karnataka, India, India
August 28, 2024
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Company Description
About Grab and our workplace
Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.
Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.
Job Description
Get to know the Team:
The GFin Analytics team empowers data-driven decision-making across our product and business units within the GFin ecosystem. As part of the Payments Tech Family, we play a crucial role in driving cashless payments across all Grab verticals, focusing on both enhancing the payment experience and strengthening core payment capabilities. If you thrive on intellectually stimulating challenges and have a passion for data, you’ll find a great fit with us. Are you skilled in data wrangling, modeling, and visualization? Do you enjoy experimenting with statistics and mathematics to discover new insights? If so, we’d love to have you on our team. Beyond technical expertise, we seek individuals who embody our core values—the 4Hs: heart, hunger, honor, and humility.
Get To Know The Role:
Your role is to help product teams be more data-driven and objective, provide guidance for the design of controlled experiments and influence the direction of our product roadmap with data. You will work with product managers, engineers, designers, and business stakeholders across the company with recommendations on how to learn from unexpected results, study underlying causes for them and iterate on the next set of products to build for our users.
Get To Know The Role:
We are looking for a Data Scientist (Analytics) to drive key analytical initiatives for the GFG Analytics team at Grab. We care about deeply understanding how users experience the Product and partner with Business, Product, Design, and Tech to focus on the right outcomes and feature set. We remain integral to the product development process from understanding user journeys with UX designers to hypothesis development, right through to post rollout optimization. We provide thought leadership and generate data-driven hypotheses to solve key Product and Business problems
The Day-to-Day Activities
The Must-Haves:
Benefits at Grab:
We Care Deeply About Your Well-being And Are Committed To Supporting You Every Step Of The Way. Here Are Some Of The Global Benefits We Offer:
What We Stand For At Grab:
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.
We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.
About Grab and our workplace
Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.
Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.
Job Description
Get to know the Team:
The GFin Analytics team empowers data-driven decision-making across our product and business units within the GFin ecosystem. As part of the Payments Tech Family, we play a crucial role in driving cashless payments across all Grab verticals, focusing on both enhancing the payment experience and strengthening core payment capabilities. If you thrive on intellectually stimulating challenges and have a passion for data, you’ll find a great fit with us. Are you skilled in data wrangling, modeling, and visualization? Do you enjoy experimenting with statistics and mathematics to discover new insights? If so, we’d love to have you on our team. Beyond technical expertise, we seek individuals who embody our core values—the 4Hs: heart, hunger, honor, and humility.
Get To Know The Role:
Your role is to help product teams be more data-driven and objective, provide guidance for the design of controlled experiments and influence the direction of our product roadmap with data. You will work with product managers, engineers, designers, and business stakeholders across the company with recommendations on how to learn from unexpected results, study underlying causes for them and iterate on the next set of products to build for our users.
Get To Know The Role:
We are looking for a Data Scientist (Analytics) to drive key analytical initiatives for the GFG Analytics team at Grab. We care about deeply understanding how users experience the Product and partner with Business, Product, Design, and Tech to focus on the right outcomes and feature set. We remain integral to the product development process from understanding user journeys with UX designers to hypothesis development, right through to post rollout optimization. We provide thought leadership and generate data-driven hypotheses to solve key Product and Business problems
The Day-to-Day Activities
- Design, measure and recommend A/B tests and multivariate experiments on the platform, including, but not limited to layout optimization, UI/UX efficacy, contextualization, algorithm effectiveness, API effectiveness, etc.,
- Mine clickstream and transactional data to drive GFG product metrics through a deep understanding of user behavior i.e. consumers, driver-partners, merchants, etc. Implement, own and manage all instrumentation for all feature releases within the assigned tech families within GFG
- Produce segmented views of our customers, merchants for our business, and product stakeholders to drive product iterations and improvements
- Problem-solve with the right balance of rigor, technical complexity, and explainability, keeping in mind the practical constraints of our real-world business and operations.
- Define and align with stakeholders on key metrics, design, and propose experimentation strategies.
- Build and maintain self-serve solutions for stakeholder groups that are scalable and automated to handle a dynamic product environment
- Develop and uphold best practices with respect to change management, documentation, and data protocols.
The Must-Haves:
- You have a bachelor’s/master’s degree, preferably in Analytics, Statistics, Software, Mathematics, Economics, Computer Science or Engineering.
- For Data Scientist (Analytics): Some Analytics experience and a strong business acumen, preferably in the e-commerce or internet industry.
- Strong data visualization and storytelling skills. Experience in creating dashboards using Tableau and other visualization tools. Knowledge of Azure toolstack (Databricks, PowerBI, Azure Data Explorer) will be a plus.
- Fluent with SQL, Python, R or other scripting/programming languages for problem-solving. Experienced with working with very large datasets.
- Ability to deliver on tight timelines and move quickly with cross-functional teams to partner or lead decision-making while maintaining a high attention to detail.
- Self-starter, principled, and driven to do the right thing for an organization. Able to operate very independently with a high degree of ambiguity; a person who enjoys and learns from experimentation.
- Quantitative discipline with strong business sense and ability to articulate complex analyses results to a wide range of audiences, and translate these to actionable business insights. Primarily driven by quantitative outcome for all decision making.
- Strong statistical knowledge with hands-on experience running and analyzing controlled experiments will be a plus.
Benefits at Grab:
We Care Deeply About Your Well-being And Are Committed To Supporting You Every Step Of The Way. Here Are Some Of The Global Benefits We Offer:
- Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
- Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
- Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
- Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
- Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
- Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.
What We Stand For At Grab:
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.
We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.
