Job description

As a Data Analyst, you will:

  • Take responsibility for the accessibility, retrievability, and security of specific subsets of data.
  • Assess the integrity of data from multiple sources, including data from sensors, measurement systems, or ticketing systems.
  • Maintain and implement information handling procedures.
  • Enable the availability, integrity, and searchability of information through the application of formal data structures and protection measures.
  • Manipulate specific data from information services to satisfy local or specific information needs.
  • Investigate enterprise data requirements and apply data analysis, data modeling, and quality assurance techniques to establish, modify, or maintain data structures and their associated components.
  • Provide advice and guidance to database designers and others using the data structures and associated components.
  • Utilize designated data analysis software to analyze data and write reports to support decision-making at the senior level.
  • Participate in projects to gather data for needs analysis, designing blueprints on how to structure, store, and utilize data.
  • Design, create, and test SQL reports using SSRS, Power BI, and Excel, and validate report functionality with internal staff/end users.
  • Design and develop ETL processes, data models, and data warehouses.

What You Bring to the Table:

  • A minimum of 3 years of experience with Microsoft SQL Server, SSRS (SQL Server Reporting Services), SSIS (SQL Server Integration Services), and SSAS (SQL Server Analysis Services).
  • Experience with data warehouse design and ETL processes.
  • Working experience with SharePoint (administration experience is desirable).
  • Competence and experience with programming languages such as C#, Python, or R.
  • Experience with dashboard development on Microsoft Power BI or similar reporting tools.
  • Familiarity with BMC ITSM/ITSM data.
  • ITIL v3 or higher certification.
  • Experience with the BMC Remedy Smart Reporting tool.

You Should Possess the Ability to:

  • Assess common problems and obstacles surrounding data gathering and customize data fields to meet client needs.
  • Interpret and explain the results of data-gathering initiatives.
  • Participate in software development processes by investigating data requirements.
  • Follow standards, processes, and methodologies to develop each phase of data architecture.
  • Detect and summarize patterns in data and produce reports.
  • Respond to users to troubleshoot and/or improve existing reports.

What We Bring to the Table:

  • Opportunities to work on cutting-edge data architecture and reporting projects.
  • A collaborative environment where your input and expertise will drive impactful decisions.
  • Support for professional development and IT certifications.

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Data Analyst