Job description
JOB SUMMARY
Calero MDSL, the leading technology expense management solution for complex enterprises, is looking for a Data Analyst. Reporting to the Service Operation Manager (SOM), you will create and submit AP files to the customer(s) for payment in line with SLA/KPIs. You will be responsible for interacting with customer(s) and carrier(s) relating to invoice processing to resolve any items which prevent completion. You will also escalate open items to Service Operations Manager to resolve with appropriate Calero-MDSL finance resource.
ESSENTIAL JOB RESPONSIBILITES
Make sure proper, timely and accurate invoice processing for assigned group of customers- Implement customer requirements for GL Coding and Cost Allocations
- Partner with the carrier(s) to resolve billing disputes, manage and resolve disconnection notices
- Connect inventory information created from billing and/or provisioning details to support entire inventory
- Partner with Service Operations Manager to ensure support against customer objectives and needs
EDUCATION/SPECIAL LICENSES OR CERTIFICATION
Bachelors’ degree in accounting, math, or analytical related field
EXPERIENCE
2-3 Years’ Experience in accounting, finance or data entry type roles preferred
SKILLS
Excellent customer service skills- Attention to detail
- Agility to fast paced environment
- Ability to prioritize and manage multiple responsibilities
- Demonstrates a sense of urgency and ability to meet deadlines
COMPETENCIES
Excellent verbal, written, and non-verbal communication skills- Lead by example by maintaining strong ethics, values, trust and integrity
- High emotional intelligence and critical/forward thinking
- Action oriented, results driven, and ensures accountability
- Customer Focused
- Quality decision making
- Analytical skills
- Organizational skills and planning/priority setting
- Excellent ability to work collaboratively and confidentially with all levels in the organization
Calero- MDSL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.
