Identifies and creates departmental efficiencies for the Experience Protection Organization by analyzing and automating reporting using software systems (for example, SQL syntax, Alteryx, Tableau); evaluating and designing program parameters and implementation plans; designing processor, database, and reporting tools; performing quality assurance reviews; piloting and implementing programs; and help deliver team key performance indicators (KPI's), tracking, and visualizations.
Gathers and compiles data related to Sam's Club systems and processes by utilizing appropriate software (for example, SQL queries, Excel, , Alteryx, Tableau); determining and performing appropriate method of data collection; coordinating with other areas to collect data (for example, Global Investigations, SamsClub.com, third party data sets); organizing and validating data prior to data analysis; consolidating and identifying exceptions and patterns in data; identifying and escalating risks and concerns; and creating and maintaining reports, reporting tools, and templates.
Analyzes and interprets information to drive business decisions by identifying trends, customer behaviors, and benchmarks; identifying critical factors influencing project objectives; consolidating data gathered from multiple sources (for example, online and store business segments); performing analyses utilizing advanced software and techniques (for example, statistical analysis software (SAS), dynamic structured query language (SQL), mathematical modeling, R); ensuring data accuracy; synthesizing data in the creation of actionable customer insights; and translating information into action plans.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor’s degree in Business, Computer Science, Statistics, Econometrics, Operations Research, Mathematics, or related field AND 3 years’ experience in data analytics, or related field.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Analytics - Big Data, Data Analysis and InsightsMasters: Business Administration