Team Lead - CDM/PV
Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse
- Minimal Customer interaction under guidance.
- Understands Domain Process/sub process, functions, terminologies (such as SOP, QC checklists).
- For PV/Complaints Management Individuals in this role perform data entry of data received from Source documents into the respective Clinical/Safety database While peroforming this activity the associate is responsible for meeting turnaround times and accuracy.
- These associates are usually used to handle more critical/senitive transactions.
(same as PE)
- Perform coding activities on the assigned project with timelines and efficiency.
- Import uncoded terms in database and export coded medical terms from coding platform.
- Create “New Term Request” and prioritize.
- Perform Dictionary upversioning activity as and when required.
- Performs Migrations / Set up / Close out activities apart from Study Conduct activities under supervision and quality checks from Team Lead.
- May do the Peer QC of the TJDA activities.
- Generates all study related reports, status updates, and carries out all study related email conversation and communication with internal stakeholders and Client.
Project / Process:
- Attempts Complex problems (procedures/processes) and refers to Supervisor/Line Manager in rare cases.
- Handle first level processing of transactions.
- Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time).
- Proactively identify issues.
- Contribute to process improvement initiatives.
- Identify and report process changes.
- Adhere to the mandatory industry regulation and compliance requirements for the given process.
- Update Process documentation as appropriate for the process under guidance.
- Participate in knowledge transfer.
- Adhere to org hygiene and compliance needs in terms of.
- a Personal Utilization & Time sheet submission.
- b Personal and new hire Assimilation.
- Collate team performance metrics.
- Manage break schedule/transport logistics for the team in the absence of his/her supervisor.
Must Have Skills
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Mar 11 2021
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world.