DHL | Supply Chain

Business Data Analyst

Job description

Business Data Analyst


Are you a passionate leader looking for autonomy and exciting career possibilities? Do you take an energetic and resourceful approach to problem-solving while bringing innovative ideas and analytics to life on behalf of your team and your customers? Do you enjoy effectively translating requirements into an efficient process and/or system solution? If so, DHL Supply Chain has the opportunity for you.


Job Description

To apply knowledge and analytics to develop and communicate timely, accurate, and actionable insight to the business through the use of modeling, visualization, and optimization. Responsible for the reporting, analyzing, and predicting of operational processes, performance, and Key Performance Indicators. Communication with site leadership, operations, and finance on efficiency, customer requirements, account specific issues, and insight into to the business, operations, and customer.


Applies hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence others to take action

Uses knowledge of business and data structure to discover and/or anticipate problems where data can be used to solve the problem

Uses spreadsheets, databases, and relevant software to provide ongoing analysis of operational activities

Applies data visualization for discovery and timely insights to decrease Cycle Time to Action (CTA)

Assists site operations in identifying areas for improving service levels, reducing operational costs, and providing other operational enhancements

Supports account start-up analysis and/or report implementation as needed

Develop standardized and ad hoc site and/or customer reporting

Streamlines and/or automates internal and external reporting

May investigate and recommend new technologies and information systems

May conduct feasibility analyses on various processes and equipment to increase efficiency of operations

Partners with Finance to develop financial models to analyze productivity and payroll; calculates cost benefits and business impact and proposes solutions

Develops predictive models to help drive decision making

Designs, develops, and implements data gathering and reporting methods and procedures for Operations

Responsible for tracking, planning, analysis, and forecasting of storage capacities, inventory levels, equipment and/or labor requirements

Coordinates with Operations Systems group to ensure technical issues and problems are being identified, addressed, and resolved in a timely manner

May coordinate with ILD group on issues related to modeling customer solutions, including providing data and relevant insight for customer pursuits

Responsible for assisting finance and senior leadership in modeling yearly labor budget based on operational and profile changes


Required Education and Experience

Undergraduate degree in business, logistics, mathematics, statistics, or related field, required

1-3 years of analytics experience, required


Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.



Brand: DHL
Address: 38701 Seven Mile Road Ste 345 Livonia, MI - 48152
Property Description: 4114 - Livonia MI NCRC
Property Number: 4114

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