Lead Telco Data Analyst

The Australian Communications and Media Authority aims to maximise the economic and social benefits of communications infrastructure, services, and content for Australia.

We do this by fostering a communications and media environment that balances the needs of industry and the Australian community through regulation, education, and advice, and enabling access to resources.

You will work with data sets to analyse issues, develop logical conclusions and prepare analytical reports for a range of purposes to assist in the identification and management of risks in regulation and compliance of the

telecommunications sector.

Lead Telco Data Analyst duties include:

• Collecting, managing and analysing data from a wide range of sources to draw valuable insights and presenting those insights coherently to inform business decision-making.
• Building and sustaining effective stakeholder relationships to understand and anticipate their business requirements and needs for analysis and reporting, and to resolve current or emerging issues.
• Developing and maintaining accurate software packages, data visualisations, dashboards and reports to support stakeholders in delivering their business objectives.
• Identifying and investigating data issues, including cleansing and preparing data to support ongoing business process improvement and evidence-based decision-making.
• Assisting with the development and maintenance of documentation including policy and processes, data dictionaries and schemas related to ACMA’s telecommunications data collection.
• Working cooperatively and effectively in a team environment to deliver outcomes, manage workflows and risks, provide training and support to others, and to share knowledge.
• Actively contributing to activities that influence and improve the organisation’s data literacy skills.