Data Analyst

Location: Hong Kong

*** Mention DataYoshi when applying ***

Are you a Data Analyst with a proven track record of delivering business value through insights? We'd love to hear from you!

The Data Insights team at Network Guard is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You'll work with great people on projects across the company, supporting top-performing departments including software development, engineering, product, marketing, content, and people management.

What you'll be doing

As a Data Analyst, you will:

  • Turn data into insights and actionable recommendations, delivering clear business value and impact.
  • Design and build dashboards that visualize data insights so that relevant stakeholders can answer critical business questions.
  • Deep dive on a subject area to evaluate available data sources, understand the definitions and limitations, and advise on usage.
  • Work in partnership with data-engineering to implement ETL processes to derive appropriate analysis datasets.
  • Collaborate with stakeholders to gain a clear understanding of their critical business problems. You'll work on high-value projects, such as:
    • User behaviours & segmentation
    • Marketing campaign attribution
    • Customer churn & retention
    • Technical operations metrics
    • Customer support interactions

Who we're looking for

You'll excel in this role if you:

  • Can use data and insights to influence business decisions
  • Ask the right questions to truly understand what stakeholders need
  • Are eager to grow your data analysis skills and learn from an expert team
  • Have an excellent eye for detail and always produce quality work
  • Seek a fast-paced environment where you will make an impact
  • Want to work alongside other intelligent and passionate people

Skills you'll need to succeed

Please get in touch if you have the following traits, skills, or experience:

  • At least one year of experience in a Data Analyst / Business Intelligence Analyst role
  • Proficient in SQL: You use SQL daily to manipulate data, join data from multiple sources, and derive insights.
  • Experience with a visualization product (e.g.Tableau, Power BI).
  • Delivering business value: You have a track record of delivering against stakeholder requirements, ensuring insights and recommendations are fit for purpose.
  • Strong communication skills: You can explain complex concepts in straightforward and succinct language.
  • Curiosity: You are inquisitive by nature, asking insightful questions to understand all facets of a problem and how that impacts the business.
  • Project Management: You can be relied upon to take initiative and deliver your projects using excellent time management and prioritization skills.
  • Attention to detail: You are conscientious in your approach, delivering high-quality, error-free work.
  • You are fluent in English.

Nice skills to have, but not required

  • Proficient in Python for ad-hoc data analysis and automation.
  • You are comfortable talking technology and communicating with developers on technical topics.

What we can offer you

  • Challenging work in a fun and collaborative environment
  • Attractive compensation and time-off benefits
  • Spacious open-concept and centrally located offices
  • Financially successful and profitable company
  • Full-time employment with flexible working hours
  • Fully stocked pantry with healthy foods and fresh fruit
  • Team lunches and company events every quarter
  • Multicultural teams represented by 30+ nationalities

*** Mention DataYoshi when applying ***

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