Alfa Laval

CRM & Commercial Data Analyst

Job description

Job Description


ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Our driving force is to accelerate success for our customers, people and planet.

The Marketing and Communication team is looking for a CRM Data Entry Officer - Internship in our Monza site - Italy.

(Internship contract)

Available for relocation


The CRM Data Entry Officer support the Commercial Excellence Manager for ensuring the data held within the Customer Relationship Management (CRM) system, Microsoft Dynamics, is complete and accurate. The CRM Data Entry Officer will assist with updating existing donor and client information as well as entering new records.

The CRM Data Entry Officer will work alongside the Commercial Excellence team to ensure all new data fields are populated as required. Additionally, the CRM Data Entry Officer will ensure any customizations to the CRM are updated in the training and instructional materials as required.

Key Responsibilities

The person will support the team for entering the input of information into the CRM system:

  • Data input of new contacts & leads
  • Data cleaning
  • Preparing reports from the CRM
  • Assist with the customization of the CRM system as appropriate to match varying needs of teams and produce reports to analyze data


  • Good computer, administrative and data entry skills with attention to detail
  • Ability to maintain strict confidentiality when working with sensitive information
  • Good level of written and verbal communication skills
  • Good time management and organizational skills
  • Confident, proactive, flexible approach
  • Experience with database data entry, preferably Microsoft Dynamics, will be a plus

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Alfa Laval
September 25, 2023