Alfa Laval

CRM & Commercial Data Analyst

Spark

September 15, 2023

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Saint-Priest, Auvergne-Rhône-Alpes, France, France

September 15, 2023

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Job description

Job Description

Introduction

ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Our driving force is to accelerate success for our customers, people and planet.

The Marketing and Communication team is looking for a CRM Data Entry Officer - Internship in our Monza site - Italy.

(Internship contract)

Available for relocation

OVERALL JOB GOAL

The CRM Data Entry Officer support the Commercial Excellence Manager for ensuring the data held within the Customer Relationship Management (CRM) system, Microsoft Dynamics, is complete and accurate. The CRM Data Entry Officer will assist with updating existing donor and client information as well as entering new records.

The CRM Data Entry Officer will work alongside the Commercial Excellence team to ensure all new data fields are populated as required. Additionally, the CRM Data Entry Officer will ensure any customizations to the CRM are updated in the training and instructional materials as required.

Key Responsibilities

The person will support the team for entering the input of information into the CRM system:

Data input of new contacts & leads
Data cleaning
Preparing reports from the CRM
Assist with the customization of the CRM system as appropriate to match varying needs of teams and produce reports to analyze data

COMPETENCIES

Good computer, administrative and data entry skills with attention to detail
Ability to maintain strict confidentiality when working with sensitive information
Good level of written and verbal communication skills
Good time management and organizational skills
Confident, proactive, flexible approach
Experience with database data entry, preferably Microsoft Dynamics, will be a plus

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