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Data Analyst
  • Excel
  • Database
  • Scala
MI Bioresearch
Indianapolis, IN
116 days ago
Job Overview:We are seeking a Data Analyst to support our Central Lab in Indianapolis. Duties will include the following:
  • Ensure a seamless communication and follow up with internal clients.
  • Analyze client data discrepancies. Update database accordingly to the client’s needs and in compliance with the GCP rules when appropriate.
  • Lead the communication with the other departments in relation to the discrepancy solving until resolution.
  • Provide direct answers to our internal clients and provide advice when the request is not directly feasible.
  • Negotiate internal timelines when needed.
  • Involve internal clients in decision making to ensure client’s needs are being considered.
  • Act as primary strategic representative between Covance departments in the scope of the data reconciliation.
  • Review the study Statement of Work to ensure compliance of the request with the protocol when appropriate.
  • Perform quality checks on data revisions and answers provided to clients.
  • Generate and review Covance database reports and resolve issues as needed.
  • Lead escalation of issues that may impact resolution of the discrepancies on time. Manage workload and priorities to ensure all client deadlines are respected.
  • Work in a team-oriented, global environment with the focus on customer service.
  • Assist and support management in the implementation of global processes and procedures ensuring seamless integration.
  • Responsible for effective and timely adherence to management communications, meeting and procedures.
  • Support a culture of continuous improvement, quality and productivity.
  • Assist management team with audits, reportable issues, CAIRs, and other quality issues as needed.
  • Responsible for providing expert technical and administrative support to CLS data processing systems and act as a lead in resolving process and or application issues as necessary.
  • Documents all service failures and investigate as needed.
Education/Qualifications:
  • Minimum Required:
    • High school diploma, or equivalent
    • Microsoft Office proficient (Word, Excel, Outlook)
    • Minimum of 2 year related experience
  • Preferred:
    • BS in Science related field or
    • Covance experience or scientific background or
    • Previous healthcare, medical or laboratory experience
Experience:
  • Excellent verbal and written communication skills
  • Excellent negotiation skills
  • Ability to make decisions independently and proactively
  • Excellent organizational, planning skills
  • Ability to handle multiple tasks in a timely and professional manner under demanding conditions
  • Proven excellent analysis skills
  • High level of attention to detail
  • Ability to work in a team oriented, pluri-cultural, global environment
  • Knowledge of medical terminology

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