Ridership is in flux. Uncertainty about “who’s riding” is at all-time highs. Transit agencies need real-time insights to understand what’s happening in their cities — and so do the companies and academic partners that serve them.
And then there’s Transit: Where are people booking trips? Where are folks headed? What modes are they taking? Transit network planners would weep at having the data you’ll have access to. You will be tasked with teasing meaning and insight out of all that data — from O-D matrices, to survey analysis — to help our agency and operator partners deliver better service on the ground, while also protecting user privacy with swords and dragons.
If your brain is wired for cities, if organizing data gives you a dopamine rush, and if improving one of the world’s most highly-used navigation apps would make you feel like a QUEEN at the end of each day, this job is for you. You’ll be trusted to reach elegant, simple conclusions from our big black box of user data, complemented by in-app and in-person research.
You’ll draw insights from existing data sources, have input into the way we collect and structure our data, test all the hypotheses (okay not all the hypotheses), create forecasts with that data, and talk data with our partners. You’ll design our in-app surveys and analyze the results. Since we’re not a giant company, you’ll get to determine how we package the data that partners care about — in a way that makes the most sense, and improves service.
Don’t feel like all the requirements apply to you but you still think you’d be a great fit for Transit? Don’t hesitate to apply!
Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities — we end up building a better app for everyone who uses Transit.
We encourage candidates of all ages, genders, origins and orientations to apply. If you’d like to specify which pronouns you’d like to be referred to, feel free to include that in your application email.
And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and we’ll make sure your application gets the attention it merits.
Send your resume, a brief explanation of why you want to work for Transit, a sample of an analysis you’ve done (including the final product), and any other information you find relevant to email@example.com.