Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
We are looking for an experienced Analytics professional to support our Trust & Safety team, which focuses on reducing risk in our marketplace. In this role you will employ sophisticated analysis and industry-leading measurement techniques to inform the strategy and operational processes of the Trust & Safety team. Your team’s work is foundational to Etsy’s dedication to providing world-class customer support and a safe, trusted marketplace for the millions of buyers and sellers in the Etsy community.
As Senior Data Scientist partnered with Trust & Safety you will work to consistently deliver clear insights while providing access to metrics, data, and tools needed for decision-making and optimization at all levels of the organization. Your analyses will help Etsy tackle complex risks including hate speech in the marketplace, ip-infringement, and fraud prevention. Do you find joy in telling stories with data and providing insight into patterns of customer behavior? If so, this could be a great match.
This is a full-time position located (eventually) in Brooklyn, reporting to the Senior Manager, Risk & Operations Analytics. We offer flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to an office location 2-3 times per week.
Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
About the Role
In this role you will:
Work closely and collaboratively with Trust & Safety management to develop strategies that balance short and long-term goals as the risks and issues facing our marketplace evolve, and we continue to grow at a rapid pace.
Define metric-focused goals around marketplace safety, and operational efficiency to guide your partner teams
Employ sophisticated analysis and industry-leading measurement techniques to inform the strategy and operational processes of these groups.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
Ideally, you'll bring:
3+ years of proven success on Analytics or Data Science teams preferably with a focus on risk mitigation in a retail/marketplace setting
Experience employing analytics to guide risk mitigation strategy in areas like offensive content, merchant fraud, IP infringement, etc.
Successful track record of distilling highly complex problems into narratives that are concise, action focused, and memorable, and expressing your recommendations with both conviction and finesse.
High proficiency with advanced analytical techniques and SQL, R and/or Python
Ability to communicate insights to senior executives verbally, visually, and in writing
A trust in and commitment to Etsy’s vision, mission and values.
If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you’ve hopefully seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So write to us and tell us what you’re all about.
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.