Part of the Global Business Acceptance Team, which manages the firm’s risk exposure and provides advice to the firm on a range of legal and compliance issues relating to business acceptance (including conflicts, confidentiality, client due diligence, sanctions, reputational and commercial risk).
The Data Analyst (DA):
- Acts as a data exploitation and data management specialist;
- Is responsible, within their specialisation, for assisting the Firm to optimise the commercial value the Firm holds in its client database, and for safeguarding access to that sensitive client data.
Key responsibilities and deliverables
The core role of the DA is to:
- Provide regular client and matter data reports to Legal Dept and partnership colleagues;
- Monitor data management mailboxes, responding to Firm-wide queries, and escalating issues to senior colleagues as required;
- Provide basic team performance data to Legal Dept management;
- Create and maintain systems information barriers;
- Support safe access to the Firm’s most sensitive client data;
- Create and maintain the Firm’s share & security dealing records;
- Support Legal Department colleagues with team projects and tasking as required;
- Contribute to process improvements in the wider Legal Department; and
- Contribute to an inclusive working environment where all colleagues are treated with fairness and respect, applying the ‘Being Freshfields’ principles at all times.
Key requirements (Communication/skills/experience)
- Data manipulation, data management and data visualisation skills, with a good understanding of Microsoft Excel;
- Ability to prioritise and multitask; working in an organised manner; recognising need for clear, concise and accurate communication; keeps detailed & timely notes of client interactions; prepares thoroughly before meetings and calls;
- Ability to transfer knowledge to support team members in the form of peer support;
- Ability to understand (i) the types of work that Freshfields does at a high level, and (ii) the business acceptance processes undertaken for onboarding new clients and matters;
- Ability to work to tight deadlines and show resilience under pressure – used to working to a very high standard of accuracy and efficiency;
- Demonstrates a high level of discretion, integrity and professionalism.
- Technical acumen – understands the use of technology in the delivery of an excellent service for colleagues from multiple internal teams;
- Basic understanding of PowerBI, SQL, and other Microsoft tools;
- Experience of working in an international professional services environment (preferably legal) with a geographically dispersed team.
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.