Business Data Analyst

Job description

Business Data Analyst (172007)

Job function : Analysis and reporting
Main location : UK & Ireland-United Kingdom-West Midlands-Birmingham
Other Locations : UK & Ireland-United Kingdom-South Glamorgan-Cardiff, UK & Ireland-United Kingdom-London-London, UK & Ireland-United Kingdom-Suffolk-Ipswich, UK & Ireland-United Kingdom-West Yorkshire-Leeds
Schedule : Full-time
Working pattern : Standard
Salary : Competitive with great benefits
Closing date : Jan 27, 2022, 5:59:00 PM

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at Openreach, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at Openreach. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Openreach have an exciting new opportunity for a Business Data Analyst to join any of our following smart working locations: London, Birmingham, Ipswich, Cardiff or Leeds.

The Data, Analytics & Insights Office is driving the transformation of Openreach into a data-driven enterprise, where proactive insight is at the heart of our decision making - fuelled by the democratisation of data, improved data literacy of our people, constant access to the data we need and the ability and inquisitiveness to question, hypothesis, test and learn from data. Put simply, we want to empower every person in Openreach to always make the very best possible decision.

As a Business Data Analyst within DAIO, you will be the translator between the business and technical teams. You will enable successful change by delivering clear, high quality requirements and solutions.

In this role you will take ownership of delivering and managing your workload while proactively communicating to all stakeholders and always demonstrating the DAIO communication principles.

You'll have the following responsibilities

  • Identifying and analysing both functional and non-functional requirements
  • Producing clear, accurate and appropriate documentation which is an asset to the understanding, delivery and management of change in DAIO
  • Understanding the business needs, strategies and technical capabilities – balancing and considering them when understanding requirements. You will ensure solutions are properly modelled and thought through both in terms of delivery and the ongoing support
  • Supporting the delivery teams, programme managers and business partners in creating and meeting delivery plans
  • Taking responsibility for tracking requirements through delivery to business acceptance, actively managing scope to prevent creep while remaining flexible in your approach
  • Understanding business benefit drivers, being outcome and value driven in everything you do

You'll have the following skills & experience

  • Prior experience as a Business Analyst required, including demonstrable experience of working with data driven teams and/or within a Data Enterprise, preferably in relation to Data projects
  • Experience in working in an Agile environment – you understand the importance of continuous, iterative delivery of value, plus the tools and techniques to facilitate and control this
  • Able to demonstrate a value-centric approach to work, driven by delivering measurable value to stakeholders
  • Proven ability to manage a range of stakeholders at all levels including mediation and problem-solving
  • Experience in breaking down, translating, and documenting complex business needs into technical deliveries


As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

About Openreach

Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.

We're a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses. And we’re on a mission - to make the country’s digital network services faster, better and more affordable.

Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.

So if you’d like to be a part of an exciting organisation that’s making a real difference, why not join us today? You can read more here about working at Openreach.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!


Location: London, Birmingham, Ipswich, Cardiff or Leeds

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