We’re looking for a Data Analyst (DA) who enjoys collaborating with clients and wants to help deliver an enhanced customer analytics experience. The experience they’ll help deliver is premised on data-driven storytelling built using enhanced data presentment and data visualization techniques. The DA will work closely with our clients to first define what their specific needs are and then to help build those analytics. The DA’s efforts will help shift clients from relying on tabular data and backward reviews to instead utilizing analytics that are consistently interactive and forward-looking.
But you will not be alone; instead you’ll be part of our larger team supporting utilities’ customer programs stretching across the continental U.S. This allows you to leverage the teams’ hard won best practices and approaches to guide your efforts. The growth opportunities for you will be numerous and varied since new techniques and technologies are continually entering the marketplace, needing to be evaluated and applied as appropriate. Each day you’ll be growing and evolving your skills, helping to define and evolve your team’s best practices.
The DA will have the challenge to understand, define and expedite client requirements from across many different ICF teams. For each separate analytics effort, you’ll listen to what is being requested, applying your knowledge to help frame what can and should be done so each can be developed efficiently and at scale by you and the team. Your input will be important so the other DA’s and developers can understand and adapt as client needs and requirements evolve. This knowledge sharing will be accomplished through documentation materials as well as presenting findings during team meetings.
While some interactions may require travel to facilitate successful scoping, local team deployments/trainings, and or client presentations, the DA role is not expected to require substantial travel.
This position can be located remotely in the USA.
Bachelor's degree in a technical field (e.g., Computer Science, Engineering or related discipline)
3+ experience with data visualization technologies, such as Power BI, including developing data visualization reports and dashboards
Ability to define, document, and lead implementation of business processes and software requirements for technology initiatives
Experience maintaining and rapidly producing regular reporting deliverables for a variety of audiences
Experience in a business or data analyst role using software tools like Sharepoint, JIRA or similar systems
Experience working with databases and BI tools such as Microsoft SQL Server Reporting Services
Exposure to the utility, energy, and/or energy efficiency sectors
Excellent listening, written, and oral communication skills paired with an excellent sense of humor
Ability to exercise independent judgment while effectively prioritizing and executing tasks while under pressure
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
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