Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that health is local and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country.
Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.
In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.
Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.
Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.
- Aim for Understanding
- Be All In
- Bring Your Whole Self
- Lean Into Discomfort
- Put Members First
About the Role:
This individual will work closely with Cityblock's engagement team, sitting at the intersection of using healthcare data to enhance member outreach and engagement success, and to inform strategies for future engagement efforts in a complex member population. Using statistical methods, this individual will work closely with the Head of Behavioral Insights to test hypotheses and set up experimental designs to run multiple parallel experiments across different member populations to determine the most effectives methods of member outreach to drive engagement. This role will also collaborate closely with the upstream Data Platform team to inform how we should enhance our data warehouse infrastructure to enable scalable engagement experimentation. The products of this individual's work should lead to the design and development of an experimentation infrastructure that leverages technology to meet stakeholder needs beyond just engagement initiatives, and has broader impact across the organization.
Requirements for the Role:
- Master's in a statistical field such as biostatistics or epidemiology preferred, or bachelor's degree in a similar quantitative field with 5+ years of industry experience
- Strong communication and presentation skills required, particularly regarding the communication of data and insights
- Ability to self-manage multiple projects independently and balance these across multiple stakeholders
- Experience using SQL-based data warehouses required, bonus if experience using Google Cloud Platform tooling such as BigQuery, as well as proficiency with data programming languages such as R or python and their relevant statistical packages
How We Define Success:
- Strong relationship development with key stakeholders leading to success of and agile decision-making in their experimentation initiatives
- Creation of data-informed roadmap for building out more scalable experimentation infrastructure
- Development into key opinion leader for how experimentation should be approached across the organization
Nice to Have, But Not Required:
- Experience with healthcare data is helpful but not required
- Experience related to marketing and engagement in any industry is a plus
- Leadership or prior management experience preferred
What We'd Like From You:
- A resume and/or LinkedIn profile
- A short cover letter, please!
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.
Cityblock is not hiring for this position in the state of Colorado.
Covid 19 Update - Please Read:
Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.
The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.