HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations.
The ideal candidate for this role will be responsible for producing automated reporting and analytical solutions to support business operations and business strategy.
- Work closely with senior marketing planners to drive key metrics such as response rate, marketing efficiency and ROI
- Track and review performance of all areas to ensure targets are met
- Setup measures and track strategic initiatives
- Run ad-hoc in-depth analysis across different data sources
- Understand the business process in order to create new analysis that will highlight areas for improvement
- Develop analytics to review resource planning and discover opportunities to increase efficiency
- Develop analytical models to drive sales opportunities within the customer base and improve contact strategies
- Take the lead on assigned or self-initiated projects for the ops area from inception to execution
- Serve as a soundboard for Operations Managers relating to challenges and solutions for their specific areas
- Work with BI and Product owners to find automated solutions to streamline operational processes