James River Insurance Company

Senior Claims Data Analyst

Job description

James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated A- (Excellent) by A.M. Best Company.

Job Summary

The Senior Claims Data Analyst provides reporting and analytics support to the VP, Claims Operations and SVP, Chief Claims Officer. Working closely with Claims Management and Actuarial Leadership, this individual will gather and analyze claims data, develop an understanding of the key drivers of financial and actuarial data, and share insights while ensuring alignment of data trends and processes. This role is integral in ensuring the Claims department adheres to reserving best practices and continuously improves claim resolution efficiency and effectiveness.

Duties And Responsibilities

  • Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
  • Manage processes, reports, and analytics related to claim reserving functions
  • Work with Accounting/Finance, Actuarial and Internal Audit departments to ensure adequate claim financial controls are in place and being adhered to
  • Perform monthly operational reporting, dashboards, metrics, and KPIs including reserve committees and portfolio reviews
  • Assist with interdepartmental projects, processes, and reports between Accounting/Finance, Actuarial, Reinsurance and Claims
  • Assist in the presentation and delivery of observations, areas of concerns, and recommendations to Claims Management and employees
  • Work in conjunction with Claims and Actuarial Departments to gather Claims data, derive actionable and meaningful insights, and develop strategy
  • Perform analyses of reserve trending in all LOB’s in collaboration with Actuarial
  • Analyze financial data, develop metrics, and test case reserve adequacy to ensure their financial strength
  • Monitor case reserves of product line or segment to ensure present and future reserving strategies to achieve financial strength
  • Review and analyze claim cases reserving patterns to foster claim case reserve adequacy

Knowledge, Skills And Abilities

  • Advanced technical knowledge of reserving and actuarial theories
  • Advanced statistical modeling skills
  • Knowledge of a variety of product lines within P&C as it relates to reserving
  • Proficiency in managing complex datasets and ability to analyze and interpret complex claims data concepts
  • Experience in using statistical modeling and/or machine learning techniques to build models that drive decision making
  • Advanced proficiency in SQL and other query and automation languages (Power Query M, DAX, python)
  • Advanced proficiency in visualization tools (PowerBI, Tableau, Qlik Sense)
  • Advanced proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
  • Understanding of claims case reserving practices
  • Ability to effectively communicate with all levels of the organization
  • Advanced proficiency in insurance claims reporting
  • Excellent written and verbal communication skills
  • Ability to demonstrate business acumen and forward-thinking skills
  • Strong analytical skills
  • Skilled in collecting and analyzing complex data
  • Ability to organize complex information and pay close attention to detail
  • Ability to work successfully as an individual contributor and in a team environment

Experience And Education

  • Bachelor’s Degree in Math, Actuarial Science or related field required
  • Master’s Degree in related field preferred
  • Minimum of five years of claims, data analysis, or actuarial experience, in the insurance industry, required
  • Minimum of three years of predictive modeling experience preferred

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