Job description

The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services by taking an outside-in view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with citizens and businesses to co-develop technologies. Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.

Job Description

We’re looking for a Data Scientist to help design and build our next-generation
Chatbot Platform, the Virtual Intelligent Citizen Assistant (VICA).

VICA is GovTech's next-generation Chatbot/Virtual Assistant/Conversation AI
platform. It will serve as the platform to enable the tech refresh of all 90+
existing Ask Jamie govt agency chatbots. VICA will also leverage Machine
Learning/AI technologies to perform advanced analytics on chatbot content, to
improve the citizen experience when interacting with govt agency chatbots.
Projects will involve designing, building and the maintenance of machine
learning models and data pipelines to support advanced analytics features on
the VICA platform.

What to Expect:

  • Collaborate with Product Managers and Developers to understand business

  • challenges and translate these business requirements into viable data

  • product

  • Conduct data cleaning, pre-processing, feature engineering, and build

  • machine learning models to address the business use case

  • Design and maintain efficient and reliable data pipelines by ingesting various

  • data sources using data orchestration frameworks

  • Perform data analysis and extraction according to the business requirements

  • Communicate data analytics findings to both tech and non-tech people

  • Embody the DevOps philosophy of continuous identification and

  • improvement of existing processes and tooling to increase the development

  • velocity

How to Succeed:

  • 3 or more years of relevant experience

  • Expertise in one or more scripting languages (e.g Python)

  • Esorflow)

  • Expertise in machine learning frameworks (e.g. Scikit Learn, Pytorch,

  • Tenxpertise in data manipulation, visualization and dashboarding frameworks

  • (e.g. Pandas, Plotly, Streamlit)

  • Expertise in modern Natural Language Processing architectures & techniques

  • (e.g. transformer-based/ LSTM networks, language modelling, named entity

  • recognition)

  • Familiarity with machine learning model deployment

  • Expertise in both SQL and NoSQL data warehouses (e.g. PostgreSQL,

  • MongoDB)

  • Familiarity with cloud environments (e.g. AWS, GCP) and their services (e.g.

  • AWS – S3, Lambda, Sagemaker)

  • Familiarity with container-based deployment technologies (e.g. Docker,

  • Kubernetes, Helm), DevOps and CI/CD

  • Familiarity with data orchestration frameworks (e.g. Airflow, Luigi or Argo

  • Workflow)

Preferred Skills:

  • Ability to develop backend APIs using web frameworks (e.g. Flask, FastAPI)

  • Familiarity with text analytics in the chatbot domain

  • Familiarity with vector search frameworks (e.g. Elasticsearch, FAISS)

  • Familiarity with big data technology & tool (e.g. Spark, Hadoop)

We are an equal opportunity employer and value diversity at our company as we believe that diversity is essential to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*. We also believe it’s meaningful for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round

  • Subject to the nature of your job role that might require you to be onsite during fixed hours

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