Community Eye Care

KPI Data Analyst

Job description

Job Title: KPI Data Analyst

Location: Fulwood, Preston (Office Based)

Contract Type: Permanent

Hours: 37.5 hours a week, Monday - Friday

We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of eye health and how CHEC can play an innovative part in making this great, with your help. If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for a KPI Data Analyst join us as we continue to expand throughout the UK.

About the role

This is a brand-new role and you will play a key part in developing CHEC’s performance management framework, including: identifying areas of under or overperformance, benchmarking targets and support the development of operational improvements.

If successful, you will support the reporting department in the delivery of KPI requirements on a weekly, monthly and quarterly basis. It is key that these KPIs are monitored regularly against contractual obligations.

We are looking for someone who can:
Take responsibility for identifying areas of improvements and concerns in operational areas

Support the development and implementation of performance metrics to improve business operational efficiency

Identify areas of business underperformance and establishing root causes

Produce weekly, monthly, and quarterly KPI reports to CHECs internal governance committees – ExCo, CGC, CRG and IGSG.

Take ownership of external stakeholder management in relation to performance, ensuring CHEC is delivering against its’ obligations.

Undertake research and identify improvements to data collection to realise data-driven solutions.

Be responsible for developing business presentations for the SLT and external stakeholders as needed

Regularly monitor business performance and generate performance reports to the SLT.

Develop, revise, and enforce business policies and procedures as needed in relation to operational performance.

What you’ll bring to the role:
You will have previous experience in a similar fast-paced environment and will be solutions focused. You’ll be in your comfort zone communicating effectively with a variety of stakeholders and able to confidently work cross-functionally. The handling for data comes naturally to you and you will have the ability to utilise the variety of data collection platforms within CHEC to pull together comprehensive analysis reports.

Organisation skills and ability to prioritise and be flexible with workload to complete work to a high standard against deadlines

It is essential that you are well accustomed to, and highly proficient in Microsoft BI analytics and tools.

Previous experience within a similar role within a fast-paced environment

Quantitative skills: you will work with large volumes of data, apply statistical tools and models.

Strong knowledge and experience using MS Office and strong technical skills with Excel.

Analytical skills: you require the ability to analyse large quantities of data and provide recommendations to support the development of long and short-term business operations.

Research skills

Excellent written and verbal communication skills to effectively undertake research, develop, and present reports to CHEC’s internal committees and external stakeholders

About CHEC

Community Health and Eyecare, or CHEC as we like to be called, are a leading provider of NHS services in the UK, with an established group of hospitals and community clinics. Our vision is to provide accessible healthcare services across the UK. Our bespoke state of the art Cataract and Surgical Centres are a beacon of envy, where we are contracted to deliver cataracts, YAG laser and wAMD services across the UK, providing end-to-end care for every eye condition whilst continuing to support the NHS nationwide with our services.

What can we offer you?

31 days holidays inclusive of bank holidays

Refer a friend scheme

Company pension

Company sick pay scheme

Life assurance scheme

Bluelight Card- 100’s of discount and cashback options

Career development opportunities – dedicated reward framework and multiple learning opportunities.

Performance review with a training and development plan

Great team and working environment

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