Job description


Role : Data Engineer

Location : SFO, CA (Remote)

Duration : Long Term


Use a combination of data engineering, science and analytics skills to build the business insights platform across Trust Policy & Programs org (backend automation to frontend insights, ranging from minor analysis to complex user behavior models).

Perform data modeling of the various entities involved in Airbnb Trust like customers, hosts, cases, agents etc. using modern data modeling tools and frameworks

Devise business metric frameworks and optimization models to make optimal business decisions while minimizing risk

Blend external and internal data insights to identify customer pain points and behavior in the context of trust

Influence data-driven decisions cross global sites and business verticals in day-to-day via business reviews, self-serve portal, planning scorecards, and impact analyses among others

Experiment with new Airbnb policy / product features to deter and mitigate risk

Conduct deep-dive data science based analysis into various operational problem areas like policy incubation, enforcement efficacy, prevalence, efficiency, agent tooling, agent staffing & optimization, and agent quality & efficiency to identify and solve for operational bottlenecks

Build machine learning models to optimize the effectiveness of manual review by agents, and to detect, prevent & mitigate high risk activities and fraud on Airbnb

Extensive experience in data science with an emphasis on operations scalability and optimization; and on measuring and optimizing for customer satisfaction and safety for a digital product

Strong data analytics experience with an emphasis on development of business facing metrics and on solving for business decision making

Demonstrated ability to create and drive technical and impactful roadmaps for the business, and seamlessly execute against them

Proven ability to tailor your solutions to business problems in a cross functional team, with the ability to communicate clearly and effectively with cross functional partners of varying technical levels

Have a positive and solution-oriented mindset; leads by example

Ability to partner across global, matrixed, and cross-functional teams

Exceptional presentation, written, and oral communication skills



Advanced degree in Computer Science or other quantitative field with 7+ years industry experience in driving full stack data projects from inception to business impact

SQL expertise + advanced programming skills (Python), and deep experience in data engineering & data modeling (Hive, Presto, Spark preferred)

A deep understanding of modern machine learning techniques and their mathematical underpinning, such as classification, clustering, optimization, deep neural network and natural language processing

Experience productionizing real-time machine learning models

Thanks & Regards...

G Naveen Kumar

Email :

Desk : 215-344-2345

Surya Systems, Inc

120 E Uwchlan Avenue Suite 203

Exton, PA 19341


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