Data Analyst

Location: Melbourne VIC

*** Mention DataYoshi when applying ***

Working for this global financial services company as part of the Customer Communications team you will develop and maintain high quality member correspondences (Letters) for the Operations business across the Asia Pacific region to enable the delivery of administration services to clients.

Key accountabilities Job tasks:
  • Develop and maintain print-ready templates for member correspondence using Microsoft Word and Salesforce Marketing Cloud
  • Requirements analysis and solution development based on business and/or clients need
  • Data warehouse data analysis and updates
  • Content rules (logic) analysis and specification
  • Data field analysis and mapping specification
  • Creation and ongoing maintenance of reporting tool templates, specification documents, and user guides
  • Testing and checking of new and existing letters and associated processes to ensure smooth functionality
Skills and experience
  • Salesforce Experience in developing artefacts
  • Extensive experience with requirements gathering and with creating systems requirements specifications from business requirement
  • Experience developing complex print-ready documents or templates using Microsoft Word
  • Advanced Microsoft Word skills (experience using Content Controls highly desirable)
  • Experience working with Data Warehouses and other centralized data sources
  • Strong written and verbal communication, time management, and prioritisation skills
  • Basic competency with using SQL to query data highly desired
Apply now to secure an interview, or contact Carly on 9236 7704 for a confidential discussion.

*** Mention DataYoshi when applying ***

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