As a pivotal member of the team, lead the team from a data / market perspective by pulling external & internal data into intelligence by creating & distributing both standard and ad hoc reports to support the whole Commercial Team and especially the Corporate Revenue Manager to maximize all relevant revenue streams.
Demonstrate a strong business acumen, that questions performance, resilience and innovation are important attributes of this role, along with questioning personality.
KEY RESPONSIBILITIES - Information analysis & problem solving
- Understand Market trends, investigate and extract data from any relevant system needed for problem solving raised by the commercial team.
- Maintain and distribute standard reports within deadlines (daily, weekly, monthly, yearly and create ad hoc reports)
- Create and develop reports to support the Commercial team performance
- Provide insight and recommendations to support the commercial team in their further analysis
- Close and proactive communication with commercial team to coordinate data analysis required to ensure the quality of decision making and results
- Maintain and develop excellent relationships with stakeholder, customers, colleagues and peers alike.
QUALIFICATIONS, EXPERIENCE & EXPECTATIONS
- Deep Excel skill and knowledge is a must
- Power query / any other data transformation / data preparation engine knowledge or data analysis tool is a benefit
- Knowledge about hospitality KPI is preferred
- Encourages open sharing of best practices within the team
- Works to deadlines and performs all duties in a timely and effective manner
- Maintains proper flow of information and data within the team and to the hotels, as required
- Attends meetings and training required by the line manager
- Assists colleagues to perform similar or related jobs when necessary
- Continuously seeks to improve the department’s efficient operation, and knowledge of own job function
- Complies to company policies to achieve the objectives of the position.
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