Job description

About SaltPay

We believe that local businesses are essential to any growing society. SaltPay was founded in 2019 to create affordable, fast and secure payments and software solutions to help small and medium-sized businesses manage and grow their operations better. Taken for granted by banks and traditional service providers, small businesses have especially struggled to get access to the financial services and software they need. We exist to improve their lives and to help them grow by building products that serve their needs, or integrating with the best solutions we find in the marketplace.

We're outcome-driven entrepreneurs who emphasise energy over experience. Our number one priority is to deliver solutions that will allow our local businesses to thrive. Connecting and collaborating with a diverse group of talented teammates in an inclusive environment helps us achieve different results. We learn from each other every day, doing whatever is necessary to deliver the best outcomes for our customers. SaltPay is home to over 1,300 employees in 14 offices across 12 countries, and our footprint keeps on growing. We are fully dedicated to serving more than 100,000 merchants across our network. And we firmly believe that these numbers will increase over the following months.

To be a Salter

These are some of the core principles of our culture:

  • You like to work towards honest, inspiring, and challenging objectives;

  • You want to create a tangible impact on the business;

  • You have a competitive mindset and work to achieve the best possible outcomes;

  • Kindness, humility, self-awareness, and candour are all part of your DNA;

  • You are not afraid of taking risks, and you feel empowered by extreme ownership;

  • You prioritise the team's success rather than your own;

  • You're always striving to become a better version of yourself;

  • Problems are learning opportunities;

  • You're a dreamer, a thinker, and a doer - all in one.

Your Team

A strong Central Data team aiming to democratise data driven decisions across the company. Everything from Data Engineering to Data Science.

Your Mission

Your goal is simple: help us lead the company with data. Based on the data that we gather, we want you to apply your knowledge, alongside your critical judgement to build a stronger, more effective customer-centric product, capable of pushing our customers (as well as SaltPay) to the next level, because we can only grow as much as our customers do.

Based on innovative technology, you'll work closely with different teams, contributing to excellent insights and predictive models that will lead us to an improved customer experience. Your mission is to onboard on our growth journey, becoming one of the faces responsible for the revolution in the payments sector!

Your Story

Your responsibilities will include:

  • Leading the company with data to drive business solutions
  • Working on projects including but not limited to agent performance, customer churn, ticket forecasting, contact reason prediction, topic modelling and multilingual sentiment analysis etc.
  • Build out a platform where Data Scientist can deploy their models
  • Building predictive models to a production level with reusable code
  • Working closely with and guiding the junior data scientists on the team

What skills and experience are we looking for?

Must have:

  • Background in a quantitative field (Computer Science, Mathematics, Machine Learning, AI, Statistics, Economics or equivalent)
  • 2+ years of professional working experience
  • Someone who thrives in developing innovative, state-of-the-art products that can meet and surpass the latest advances in the field
  • Proficiency in Python, Pandas, AWS, SQL
  • Experience with Machine Learning and statistical inference.
  • Understanding of ETL processes and data pipelines and ability to work closely with Machine Learning Engineers for product implementation
  • Ability to communicate outcomes of Analysis to business stakeholders
  • Strong analytical and problem-solving skills
  • Ability to think creatively and insightfully about business problems

Nice to have:

  • Kubernetes, Docker, Experience with Model Deployment

The Perks

  • We trust you, so we offer flexible working hours, as long it suits both you and your team;
  • 25 days of Annual leave (+ national public holidays);
  • Frequent team events & activities in the office and outside;
  • Possibility to visit other company offices to meet colleagues in instances when travel is safe and appropriate;
  • Competitive salary and enrollment in the Universal SaltPay Stock Option Plan (USSOP) from your first day. The USSOP gives all employees the chance to be fellow company owners;
  • Friendly, comfortable and informal office environment;
  • We want to have the best people by our side - we have the capability to sponsor work visas for qualified professionals and support in relocation processes in a case by case basis;

SaltPay is a place for people who can challenge the status quo. People who believe they can make a difference in the world by participating in a business model designed to create a more balanced and fair market. More than experience, we believe in potential and that a human's learning ability is limitless. As long as you have the right mindset, can live by our values and that you genuinely want to learn and develop your skills and knowledge, then we have the career challenge you've been looking for right here. We pledge to put our people first, and above everything else, to create a challenging opportunity that will foster personal growth.

We're citizens of the world - SaltPay is an open and safe space for everyone, regardless of their story.

Please note that all supporting documents such as CV's must be in English.

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.

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