Commonwealth Bank

Senior Data Analyst, Remediation Analytics

Job description

  • You are a curious and enthusiastic individual that loves data, with a passion for people that matches your passion for numbers.
  • We are a values-driven team of analytical techsperts, who believe in the power of proof, supporting growth and getting excited over data storytelling.
  • Together we can harness the power of analytics and technology to identify solutions for our customers and communities to improve their financial wellbeing and really make a difference.

Do work that matters

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.

See yourself in our team

This team within Chief Data and Analytics Office are responsible for driving an uplift in the Consumer Data and Analytics capability across the Retail Bank.

The team comprises of several functions and capabilities including NBC Design and Performance, Consumer Data Office, Delivery, Remediation, Advanced Analytics and Modelling, Data Science, Planning and Operations, and Risk and Regulatory Programs to support the goals of Group priorities.

The Remediation team is responsible for remediating our retail customers in a fair, transparent, efficient, timely and consistent way; in a manner that protects the fair and efficient operation of the market and engenders confidence in our products and services

Through the delivery of quality analytics and insights, you will contribute to the management of the end-to-end governance framework to ensure products meet the standards to be manufactured and distributed to RBS customers, in a way that meets our customer’s needs and expectations

On a day to day basis, you’ll:
  • End-to end ownership and delivery of data-driven remediation project
  • Delivery of Customer remediation investigations and analysis
  • Actively contribute to the team culture and relationships with our stakeholders
  • Develop high quality insights and communicate effectively

We’re interested in hearing from people who:

Please note that we’re interested in hearing from people who might not meet all the following criteria. We’re open to working with the right candidate to fill any skill gaps during your journey at CommBank.

We are looking for someone who has a blend of strong technical abilities, problem-solving skills and the ability to effectively communicate insights to our key stakeholders. As a Senior Analyst, you will be accountable for leading technical pieces of work and mentoring and coaching Analysts within the DDS Remediation team.

  • Have intermediate/advanced SQL with experience working on Teradata and visualisation(Tableau skills)
  • Have experience with data analysis tools such as Python (preferred) R, SAS, SPSS, Hadoop (desirable)
  • Have the ability to build and leverage effective internal and external relationships with excellent communication and influencing skills
  • Demonstrated background in Remediation would be preferred.
  • Have demonstrated strong commercial acumen, and experience in proactively and creatively utilising analytics to drive decision making
  • Experience in banking would be highly regarded

If this sounds like you then apply today!

At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation Read more about our commitment to inclusion and diversity.

We believe in working for a place that works for you. We have many flexible working options within our team so talk to us about which arrangements would work best for you.

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We’re committed to being an accessible employer and want to make finding your dream job as easy as possible. If you experience any accessibility issues or if you require additional support please contact HR Direct on 1800 989 696.

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 04/10/2022

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