Senior Data Analyst

Location: Sydney NSW

*** Mention DataYoshi when applying ***

Senior Data Analyst, Ongoing, SYDNEY

An existing opportunity exists for a Senior Data Analyst to help lead the establishment of a new Analytics and Insights practice in a rapidly growing government agency in the telecommunications and connectivity sector. This role will directly contribute to the digital transformation in the NSW Government Sector.

We are looking for a curious and enthusiastic individual to establish an Analytics and Insights centre of excellence and drive adoption of best practice throughout the organization. You will have a systems focus with skills in modern analytics tools and languages and be able to work through and solve complex problems. You will also have high mathematics aptitude and be able to appropriately apply statistical analysis techniques. Strong stakeholder management skills will be critical, to engage and identify what the underlying needs are to formulate requirements.

The Senior Data Analyst will focus on analysis of data for discovery and insights leading to predictive outcomes and will track toward Data Science discipline. The successful candidate would have strong capability in Excel, SQL and experience with Python or other scripting languages and R or other statistical computing languages or packages.

To be successful you need to have experience in:

  • Have working knowledge of business intelligence and analytics platforms such as PowerBI and Tableau or Qlik.
  • Tertiary Qualifications or other accreditations in Mathematics or STEM subjects and/or Data Science
  • Strong stakeholder management skills and absolute commitment to the customer
  • Be conversant with advanced statistical techniques and AI and ML and their application

What we need from you:

An updated CV and a brief cover letter outlining how your skills and experience are relevant to the role.

For more information about this role please contact Glen Shephard via

About NSW Telco Authority

The Telco Authority is working with emergency services organisations and other partners to design and build the next generation of operational communications services to help protect NSW communities.

This includes the Critical Communications Enhancement Program which is expanding the government radio network to deliver a Public Safety Network for frontline responders. The enhanced network is pivotal to the development of a national Public Safety Mobile Broadband capability and the delivery of key government initiatives including Regional Digital Connectivity and the NSW Mobile Black Spot Program among others.

Culture is key to the success of the Authority’s fast-moving environment, where partners and stakeholders operate to a ‘one team’ charter, based on the Authority’s values of Service, Trust, Accountability, Integrity, Respect and Safety.

The NSW Telco Authority operates as a standalone Statutory Authority within the Department of Customer Service.

The NSW Telco Authority promotes flexibility and we will consider part time, job share and other flexible arrangements.
For more information on NSW Telco Authority

Working at Department of Customer Service

The Department of Customer Service is a great place to work! Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Salary Grade 9/10, with the base salary for this role starting at $111,077 base plus superannuation

Closing Date: Friday, 16th July 9:59am

The Department of Customer Service is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment.

If you do require an adjustment during the recruitment process, please notify us on your application form.

*** Mention DataYoshi when applying ***

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