Impact
You will lead the evolution of our next-gen Data Platform, which will enable our data analysts and data scientists to develop insights and models that actively drive our business, and that of our international clients, to improve every single day. You will be handling the back-end operations of our Data platform and support in new implementations.
The job
You are the Data Engineer: your growing experience in the fields of data engineering, data warehouse design, or a similar field, will help you to ensure that 5CA can effectively continue to feed data into our data platform. Furthermore, you will be responsible for ensuring smooth optimized services with business requirements so that we can continue to generate state-of-the-art data reporting & data analytics on crucial aspects of our business. You are someone who is not only flexible but who actively thrives in such a fast-paced, ever-changing environment. You perform regular maintenance activities and ensure SLAs and KPIs are met along with your team. You are proactive, solution orientated, and excellent at stakeholder management and being a team player when your team needs your expertise.
Responsibilities
Requirements
We offer
About us
5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds, and champion diversity and inclusion in all that we do.